Sunday, April 07 1:00pm – 6:30pm

Registration & Information Desk

Location: Grand Canyon Ballroom Foyer
Presented By:
McLane Foodservice, Inc
NCR Corporation
PepsiCo Foodservice
Wells Fargo & Company
Sunday, April 07 1:00pm – 6:30pm

RLC Charity Desk

Location: Grand Canyon Ballroom Foyer

The silent auction and grand prize drawing tickets are available, benefiting the NRA Education Foundation’s ProStart Program, a nationwide, two-year high school program that reaches nearly 140,000 students in more than 1,800 high schools across 50 states, Guam and the Department of Defense Education Activity schools in Europe and the Pacific. ProStart provides real-life experience opportunities and builds practical skills and a foundation that will last a lifetime. Make your donation today!

Presented By:
Ecolab
McLane Foodservice, Inc
PepsiCo Foodservice
Sunday, April 07 1:00pm – 6:30pm

Special Events Information Desk

Location: Grand Canyon Ballroom Foyer
Sunday, April 07 5:00pm – 6:30pm

Early Arrival Reception recognizing RLC sponsors

Location: Ballroom Lawn

Welcome to RLC! Join us as we acknowledge our incredible RLC sponsors and kick-start your RLC 2019 experience!

Sunday, April 07 6:30pm – 9:00pm

Dinner on Your Own

Be sure to check the RLC Event App for JW Marriott and local restaurant suggestions!

Monday, April 08 6:45am – 1:00pm

Special Events

Every activity within the RLC agenda is an opportunity to expand your professional network. Whichever you choose, you'll be surrounded by the restaurant industry's best and brightest. Don't miss this opportunity to meet new friends, chat with old ones and, most importantly, have fun.

 

Approximately 6-8 weeks prior to the conference, guests will receive an invitation to register for the outing of their choice. Please be aware that capacity is limited and excursions will be available on a first-come, first-served basis; pre-registration will be required for each activity.

 

Please note, pre-registration for special events is required. You are also required to check-in for each special event at the special event desk the morning of your selected activity to secure your spot. If you do not check-in at least 10 minutes prior to bus departure time, you forfeit your place to an attendee on the wait list.

 

RLC Golf Tournament
Location: Wildfire Golf Club

Enjoy a morning of golf on the picturesque fairways of the Wildfire Golf Club. This is the perfect opportunity to continue building business relationships while practicing your swing. After the tournament, enjoy lunch with your fellow golfers.

6:45am - 7:45am: Check in, breakfast and warmup

7:45am: Cart assignments and instruction

8:00am: Tournament begins (Shotgun Start)

Lunch to follow tournment

6:30pm: Results and awards will be available at the RLC Product Gallery

Hiking Excursion
Location: Departure from the Sunset Terrace (outside the Saguaro Ballroom)

Two different hikes will be offered by our professional guides: one for the more fitness-oriented hiker seeking a unique outdoor workout and one for the more leisurely hiker looking for an up close and personal tour of the desert's beauty. 

7:30am - 8:00am: Check-in and breakfast at Saguaro Ballroom Foyer

8:00am - 8:15am: Bus loading

8:15am: Bus departure from the Sunset Terrace (outside the Saguaro Ballroom)

8:30am - 11:30am: Hiking

11:30am: Bus Departure

12:00pm: Arrive at JW Marriott Desert Ridge

Arizona Desert Jeep Tour

Climb on board in an open-air Jeep and experience the beauty and serenity of Arizona's Sonoran Desert on this guided tour. Learn about the spectaular trails from a genuine cowboy guide. 

8:00am - 8:30am: Check-in and breakfast at Saguaro Ballroom Foyer

8:30am - 8:45am: Jeep loading

8:45am: Departure from the Sunset Terrace (outside the Saguaro Ballroom)

8:45am - 11:30am: Desert Tour

12:00pm: Arriva at JW Marriott Desert Ridge

Presented By:
Wintrust Franchise Finance
Scottsdale Gun Club
Location: Departure from the Sunset Terrace (outside the Saguaro Ballroom)

Test your sharpshooting ability at the Scottsdale Gun Club, the largest public indoor shooting range in the United States with state-of-the-art features, including user-friendly touchscreen control panels and a 360-degree rotating target system. 

8:00am - 8:30am: Check-in and breakfast at Saguaro Ballroom Foyer

8:30am - 8:45am: Bus loading

8:45am: Bus departure from the Sunset Terrace

9:00am - 11:00am: Range time

11:00am - 11:30am: Awards presentation

11:30am: Bus departure

12:00pm: Arriva at JW Marriott Desert Ridge

Presented By:
NovaDine
Sur La Table Experience

Great cooking is about more than recipes—it's about techniques. In this custom designed class you'll work together with fellow attendees in a fun, hands-on environment led by professional chef instructors. You'll also enjoy fresh make-your-own Mimosas and Bloody Mary's as well as pick out some swag with a $50 shopping voucher.

8:00am - 8:30am: Check-in and breakfast at Saguaro Ballroom Foyer

8:30am - 8:45am: Bus loading

8:45am: Bus departure from the Sunset Terrace (outside the Saguaro Ballroom)

9:15am - 12:15pm: Sur La Table Experience and shopping

12:15pm: Bus departure

12:45pm: Arrive at the JW Marriott Desert Ridge

iFLY Indoor Skydiving Experience
Location: Departure from the Sunset Terrace (outside the Saguaro Ballroom)

Always wanted to experience skydiving but too afraid to make the jump? There's no airplane, no parachute and no jumping required! Join us at Scottsdale's brand-new indoor skydiving facility and cross skydiving off your bucket list!

8:30am - 9:00am: Check-in and breakfast at Saguaro Ballroom Foyer

9:00am - 9:15am: Bus loading

9:15am: Bus departure from the Sunset Terrace (outside the Saguaro Ballroom)

9:45am - 12:45pm: iFLY Experience

12:45pm: Bus departure

1:15pm: Arrive at JW Marriott

Tennis Round Robin Tournament
Location: Tennis Courts

Are you an ace with a racket? We'll pair up doubles to go head to head, rotating through all the teams until we have a victor! 

8:45am - 9:00am: Check-in at tennis courts

9:00am: Instruction for the tournament

12:00pm: Tournament completes

Octane Raceway Experience
Location: Departure from the Sunset Terrace (outside the Saguaro Ballroom)

Test your racing skills at Octane Raceway and zoom in your very own go-kart at up to 45 miles per hour. Will you have the fastest time on the track? Enjoy some friendly competition and get to know your fellow racers.

9:00am - 9:15am: Check-in and breakfast at Saguaro Ballroom Foyer

9:15am - 9:30am: Bus loading

9:30am: Bus departure from the Sunset Terrace (outside the Saguaro Ballroom)

10:00am - 12:00pm: Octane Raceway Experience

12:15pm: Bus departure

12:45pm: Arrive at JW Marriott Desert Ridge

Presented By:
Tillster
Monday, April 08 6:45am – 2:00pm

RLC Golf Tournament

Location: Wildfire Golf Club

Enjoy a morning of golf on the picturesque fairways of the Wildfire Golf Club. This is the perfect opportunity to continue building business relationships while practicing your swing. After the tournament, enjoy lunch with your fellow golfers.

6:45am - 7:45am: Check in, breakfast and warmup

7:45am: Cart assignments and instruction

8:00am: Tournament begins (Shotgun Start)

Lunch to follow tournment

6:30pm: Results and awards will be available at the RLC Product Gallery

Monday, April 08 7:00am – 7:00pm

Registration & Information Desk

Location: Grand Canyon Ballroom Foyer
Presented By:
McLane Foodservice, Inc
NCR Corporation
PepsiCo Foodservice
Wells Fargo & Company
Monday, April 08 7:00am – 7:00pm

RLC Charity Desk

Location: Grand Canyon Ballroom Foyer

The silent auction and grand prize drawing tickets are available, benefiting the NRA Education Foundation’s ProStart Program, a nationwide, two-year high school program that reaches nearly 140,000 students in more than 1,800 high schools across 50 states, Guam and the Department of Defense Education Activity schools in Europe and the Pacific. ProStart provides real-life experience opportunities and builds practical skills and a foundation that will last a lifetime. Make your donation today!

Presented By:
Ecolab
McLane Foodservice, Inc
PepsiCo Foodservice
Monday, April 08 7:00am – 4:00pm

RLC Product Gallery Sponsor Set Up

Location: Grand Canyon Ballroom & Foyer
Monday, April 08 7:30am – 9:00am

Networking Breakfast

Location: Sunset Terrace
Monday, April 08 7:30am – 12:00pm

Hiking Excursion

Location: Departure from the Sunset Terrace (outside the Saguaro Ballroom)

Two different hikes will be offered by our professional guides: one for the more fitness-oriented hiker seeking a unique outdoor workout and one for the more leisurely hiker looking for an up close and personal tour of the desert's beauty. 

7:30am - 8:00am: Check-in and breakfast at Saguaro Ballroom Foyer

8:00am - 8:15am: Bus loading

8:15am: Bus departure from the Sunset Terrace (outside the Saguaro Ballroom)

8:30am - 11:30am: Hiking

11:30am: Bus Departure

12:00pm: Arrive at JW Marriott Desert Ridge

Monday, April 08 8:00am – 12:00pm

Arizona Desert Jeep Tour

Climb on board in an open-air Jeep and experience the beauty and serenity of Arizona's Sonoran Desert on this guided tour. Learn about the spectaular trails from a genuine cowboy guide. 

8:00am - 8:30am: Check-in and breakfast at Saguaro Ballroom Foyer

8:30am - 8:45am: Jeep loading

8:45am: Departure from the Sunset Terrace (outside the Saguaro Ballroom)

8:45am - 11:30am: Desert Tour

12:00pm: Arriva at JW Marriott Desert Ridge

Presented By:
Wintrust Franchise Finance
Monday, April 08 8:00am – 12:00pm

Scottsdale Gun Club

Location: Departure from the Sunset Terrace (outside the Saguaro Ballroom)

Test your sharpshooting ability at the Scottsdale Gun Club, the largest public indoor shooting range in the United States with state-of-the-art features, including user-friendly touchscreen control panels and a 360-degree rotating target system. 

8:00am - 8:30am: Check-in and breakfast at Saguaro Ballroom Foyer

8:30am - 8:45am: Bus loading

8:45am: Bus departure from the Sunset Terrace

9:00am - 11:00am: Range time

11:00am - 11:30am: Awards presentation

11:30am: Bus departure

12:00pm: Arriva at JW Marriott Desert Ridge

Presented By:
NovaDine
Monday, April 08 8:00am – 12:30pm

Sur La Table Experience

Great cooking is about more than recipes—it's about techniques. In this custom designed class you'll work together with fellow attendees in a fun, hands-on environment led by professional chef instructors. You'll also enjoy fresh make-your-own Mimosas and Bloody Mary's as well as pick out some swag with a $50 shopping voucher.

8:00am - 8:30am: Check-in and breakfast at Saguaro Ballroom Foyer

8:30am - 8:45am: Bus loading

8:45am: Bus departure from the Sunset Terrace (outside the Saguaro Ballroom)

9:15am - 12:15pm: Sur La Table Experience and shopping

12:15pm: Bus departure

12:45pm: Arrive at the JW Marriott Desert Ridge

Monday, April 08 8:30am – 1:15pm

iFLY Indoor Skydiving Experience

Location: Departure from the Sunset Terrace (outside the Saguaro Ballroom)

Always wanted to experience skydiving but too afraid to make the jump? There's no airplane, no parachute and no jumping required! Join us at Scottsdale's brand-new indoor skydiving facility and cross skydiving off your bucket list!

8:30am - 9:00am: Check-in and breakfast at Saguaro Ballroom Foyer

9:00am - 9:15am: Bus loading

9:15am: Bus departure from the Sunset Terrace (outside the Saguaro Ballroom)

9:45am - 12:45pm: iFLY Experience

12:45pm: Bus departure

1:15pm: Arrive at JW Marriott

Monday, April 08 8:45am – 12:00pm

Tennis Round Robin Tournament

Location: Tennis Courts

Are you an ace with a racket? We'll pair up doubles to go head to head, rotating through all the teams until we have a victor! 

8:45am - 9:00am: Check-in at tennis courts

9:00am: Instruction for the tournament

12:00pm: Tournament completes

Monday, April 08 9:00am – 12:45pm

Octane Raceway Experience

Location: Departure from the Sunset Terrace (outside the Saguaro Ballroom)

Test your racing skills at Octane Raceway and zoom in your very own go-kart at up to 45 miles per hour. Will you have the fastest time on the track? Enjoy some friendly competition and get to know your fellow racers.

9:00am - 9:15am: Check-in and breakfast at Saguaro Ballroom Foyer

9:15am - 9:30am: Bus loading

9:30am: Bus departure from the Sunset Terrace (outside the Saguaro Ballroom)

10:00am - 12:00pm: Octane Raceway Experience

12:15pm: Bus departure

12:45pm: Arrive at JW Marriott Desert Ridge

Presented By:
Tillster
Monday, April 08 2:15pm – 3:00pm

Innovation Forums - Details coming soon!

Option 1
Presented By:
TDn2K
Option 2
Presented By:
Wintrust Franchise Finance
Option 3
Presented By:
DiscoverLink
Option 4: On Demand Pay and Navigating Early Wage Accrual Laws and Regulations

Learn how on demand pay is driving employee recruitment and retention and how to navigate the laws and regulations like constructive receipt for payroll processing.  

Takeaways:

  • On demand pay benefits for employers and employees
  • Navigating the laws and regulations impacting on demand pay 
Presented By:
rapid! PayCard & SimplyPaid
Option 5
Presented By:
PDQ Signature Systems
Option 6
Presented By:
Inkling
Option 7
Presented By:
Altametrics
Option 8
Presented By:
Epsilon
Option 9
Presented By:
ParTech, Inc
Monday, April 08 3:00pm – 3:30pm

Networking Break

Location: Grand Canyon Ballroom Foyer
Monday, April 08 3:30pm – 6:30pm

Opening General Session

Location: Grand Saguaro Ballroom
Welcome & Live Open with Small Giant Records and BMI featured artist Rozzi Crane
The Curiosity Factor

Our team looks to us for answers. We're told to lead with vision. We're encouraged to set the roadmap and to lead by example. We're experts in the industry, and with experience comes wisdom.

Or does it?  It turns out some of the most innovative leaders in the world don't have THE answers, only questions. These executives don't set the roadmap or claim to be experts; they challenge their team to elevate their game. In a world full of experts, what we need are more visionaries.

In this keynote address, Andrew Davis will reveal the eye-opening power of curiosity. He'll challenge you to invite your team to chase answers. You'll learn the three critical ingredients to earning your employee's attention, and more importantly, you'll uncover the one thing that will transform your leadership style from expert to visionary.

What's the secret? Here's a hint: It's in the box.

Speakers:

Global Marketing Influencer, Former Television Executive and Best Selling Author, "Brandscaping" | Speaker

Finding the Gold in Big Consumer Data 

Knowing where consumers are heading, their preference for menu items, and which restaurants are winning, Yelp understands what diners want today and what they will be seeking tomorrow. Sharing data from 100 million users conducting over 1 billion restaurant searches, Yelp COO Jed Nachman will discuss insights into consumer behavior that drive guest retention and sales, from changes in menu preferences to trends in off-premise dining. Restaurant operators will then join this main stage session to discuss top takeaways to build traffic and grow sales.  

Presented By:
Yelp
RLC Charity Presentation spotlighting NRAEF ProStart
Speakers:

Senior Vice President, Sales & Strategic Relationships | Honorary Co-chair
McLane Foodservice, Inc.
888.792.9300

Vice President, Industry Relations | Honorary Co-chair
Ecolab

Executive Vice President | Guest Speaker
National Restaurant Association Educational Foundation

Vice President and General Manager | Speaker
PepsiCo Foodservice

Presented By:
Ecolab
McLane Foodservice, Inc
PepsiCo Foodservice
An Evening with Magic Johnson

As impressive off the court as on it, Earvin “Magic” Johnson pivoted the discipline, teamwork and leadership he honed as an L.A. Laker and NBA All-Star into an entrepreneurial success story. Since retiring from the NBA, he has morphed into a business powerhouse worth about $1 billion dollars. He has also dedicated his life to leaving a positive impact in underserved urban communities. Having left the basketball court for the boardroom, Johnson parlayed the skills and tenacity he acquired on the court into a winning formula for successful business ventures. Oh, and one of his major investments? Like us, it was restaurants. Pure Magic.

 

Join Winsight's Chris Keating as he interviews one of basketball's legends - just ahead of the Final Four Championship game.

Speakers:

Chairman and CEO, Magic Johnson Enterprises
President of Basketball Operators, Los Angeles Lakers

Presented By:
PepsiCo Foodservice
Monday, April 08 6:30pm – 9:00pm

RLC Product Gallery

Location: Grand Canyon Ballroom & Foyer

With almost 200 suppliers on display, you're sure to find all the industry-shapers within the RLC Product Gallery. It's all about the connections you make and the hands you'll shake here, where suppliers and operators gather to uncover the latest solutions, sample new products and even close deals. 

Presented By:
McLane Foodservice, Inc
Monday, April 08 6:30pm – 9:00pm

Welcome Reception

Location: RLC Product Gallery
Presented By:
Yelp
Monday, April 08 6:30pm – 7:30pm

Meet & Greet with Earvin "Magic" Johnson

Location: RLC Product Gallery
Speakers:

Chairman and CEO, Magic Johnson Enterprises
President of Basketball Operators, Los Angeles Lakers

Presented By:
PepsiCo Foodservice
Tuesday, April 09 6:00am – 6:30am

RLC Running Club

Location: Departure from the Sunset Terrace (outside the Saguaro ballroom)

You just can't beat the beautiful weather and scenery of Arizona in April! Join us for an invigorating morning run around the picturesque JW Marriott Desert Ridge Resort & Spa and get your day started on the right foot.

Tuesday, April 09 7:30am – 6:15pm

RLC Charity Desk

Location: Grand Canyon Ballroom Foyer

The silent auction and grand prize drawing tickets are available, benefiting the NRA Education Foundation’s ProStart Program, a nationwide, two-year high school program that reaches nearly 140,000 students in more than 1,800 high schools across 50 states, Guam and the Department of Defense Education Activity schools in Europe and the Pacific. ProStart provides real-life experience opportunities and builds practical skills and a foundation that will last a lifetime. Make your donation today!

Presented By:
Ecolab
McLane Foodservice, Inc
PepsiCo Foodservice
Tuesday, April 09 7:30am – 8:30am

Networking Breakfast

Location: RLC Product Gallery
Tuesday, April 09 7:30am – 6:15pm

Registration & Information Desk

Location: Grand Canyon Ballroom Foyer
Presented By:
McLane Foodservice, Inc
NCR Corporation
PepsiCo Foodservice
Wells Fargo & Company
Tuesday, April 09 8:00am – 8:45am

Innovation Forums - Details coming soon!

Option 1
Presented By:
McLane Foodservice, Inc
Option 2
Presented By:
NCR Corporation
Option 3
Presented By:
PepsiCo Foodservice
Option 4
Presented By:
Wells Fargo & Company
Option 5
Presented By:
Yelp
Option 6
Presented By:
S&D Coffee & Tea
Option 7
Presented By:
Consolidated Concepts
Option 8: Driving the Right Outcomes with Digital 

Not long ago, the conversation we had with restaurant chains was about simply adding online ordering. Now it is about getting all the digital pieces right – mobile & online ordering, kiosk, delivery, loyalty, engagement and more. Most chains have dabbled into the digital ordering world, but don’t know if their program is delivering against their KPIs. Others have fully implemented digital ordering, but perhaps all the pieces don’t work well together. Many operators believe their digital ordering programs are going well, yet don’t always know how to measure what is effective.

 

In this interactive session, Tillster CMO Hope Neiman will discuss these critical topics and more, using insights from exclusive, independently conducted consumer research and actual consumer adoption metrics. You will leave the session with key insights on:

 

     -The digital tools that will work best for your business goals

 

    -How to set the right priorities for your brand, and effectively measure against them

 

    -Measuring success in ways that not only matter to you, but also to your franchisees

 

    -Using data to provide a frictionless guest experience that keeps customers coming back 

Presented By:
Tillster
Option 9
Presented By:
Thanx
Option 10
Presented By:
Chr. Hansen
Tuesday, April 09 9:00am – 11:15am

General Session

Location: Grand Saguaro Ballroom
Wells Fargo and Technomic "State of the Industry"

Wells Fargo and Technomic will combine resources to profile the current environment facing the industry with a look towards future expectations.  Tim Quinlan will address the U.S. economy and financial markets and provide views as to where it's going, based on past and current conditions in today’s marketplace using Wells Fargo leading economic and financial analysis. Next, Technomic will have an exclusive look at the most trusted global market foodservice data, presented by Patrick Noone and Joe Pawlak.  They will reveal the latest industry sales data and over-arching trends that span the restaurant space and that are fueling industry growth. Top performers in the Annual Technomic Top 1500 chain restaurant brands review along with exclusive data on a snapshot of monthly sales performance for the top 200 chains utilizing Transaction Insights will be covered along with consumer and menu-based insights factors driving success for these industry growth and leading players.  In a bonus for RLC attendees, Wells Fargo will make the SOI study available to all!

Speakers:

Executive Vice President
Technomic

Managing Principal
Technomic

Director, Senior Economist
Wells Fargo Securities, LLC, Wells Fargo & Company

Presented By:
Wells Fargo & Company
2019 Restaurant Leader of the Year

Greg Creed jokes that’s he just your typical Australian selling Mexican, Italian and down-home Southern food to Americans.  Under Creed’s direction, Yum! Brands—the world’s largest restaurant company—has rejuvenated KFC and Pizza Hut while continuing to extend Taco Bell’s daunting lead in the quick-service Mexican market. Consumers have embraced the brands because of their constant stream of head-turning new products and off-beat marketing. Investors see one of the best-performing and attractive companies in the business.  It’s easy to understand why he was chosen by the editors of Restaurant Business as the 2019 Restaurant Leader of the Year.  Following the Award presentation, Creed will share some of the how’s along with a glimpse of what’s next in a sit-down with RB’s Peter Romeo.

Speakers:

CEO
Yum! Brands

Presented By:
PepsiCo Foodservice
Tuesday, April 09 11:15am – 12:30pm

Networking Lunch

Location: Ballroom Lawn
Tuesday, April 09 12:30pm – 1:15pm

Innovation Forums - Details coming soon!

Option 1: What Gen Z is Eating and Drinking

Generation Z is made up of teenagers and young adults that are increasingly dependent on foodservice. This session will explore what this next consumer generation is eating and drinking, and where, when and how they are consuming it. We’ll help you understand how this generation differs from previous generations, and what is means for your segment.

Presented By:
Nestlé Professional
Option 2
Presented By:
ADM Marketing
Option 3
Presented By:
Service Management Group
Option 4
Presented By:
Chowly
Option 5
Presented By:
Wisely
Option 6
Presented By:
Fourth
Option 7
Presented By:
Xenial
Option 8
Presented By:
GoSpotCheck
Option 9
Presented By:
ezCater
Option 10
Tuesday, April 09 1:30pm – 3:00pm

General Session

Location: Grand Saguaro Ballroom
Breaking Through: My Journey to Becoming the First Female NFL Official

Sarah Thomas is a woman of many firsts – she was the first female official to ever work a major college football game, the first woman to officiate a bowl game, and the first to officiate in a Big Ten stadium. She is also the first permanent female NFL official and made post-season history during the Patriots/Chargers 2019 AFC Divisional championship by being the first woman to officiate a playoff game. Now she’s sharing essential leadership lessons from her journey to the top of a male-dominated industry and vital insights on shattering the glass ceiling in the world of professional sports that can be applied to any field or industry. As an exemplar of what’s possible if you believe, Sarah brings audiences takeaways on breaking through in your own career, from staying focused under pressure and creating change to managing work-life balance and being the best you can be. 

Tuesday, April 09 3:00pm – 4:30pm

RLC Product Gallery

Location: Grand Canyon Ballroom & Foyer

With almost 200 suppliers on display, you're sure to find all the industry-shapers within the RLC Product Gallery. It's all about the connections you make and the hands you'll shake here, where suppliers and operators gather to uncover the latest solutions, sample new products and even close deals. 

Presented By:
McLane Foodservice, Inc
Tuesday, April 09 3:00pm – 4:30pm

Happy Hour

Location: RLC Product Gallery

It's time for everyone's favorite hour…happy hour! Take a well-deserved break, and mix and mingle among the displays in the Restaurant Product Gallery.

Tuesday, April 09 4:45pm – 6:15pm

General Session

Location: Grand Saguaro Ballroom
Transforming Digital-First Interactions with AI

Artificial Intelligence is rapidly shifting how businesses transform and take a digital-first approach to building unique consumer and employee experiences. The advancement of leading AI technologies such as computer vision, conversational commerce and augmented intelligence is enabling a greater understanding of consumer behavior and more powerful decisions on the front-line. 

 

Restaurants have an opportunity to leverage AI to meet the growing expectations of consumers who are hungry for more convenience and personalization, and management and restaurant staff who are seeking ways to more effectively achieve their business objectives.

 

NCR executive, Dirk Izzo, will discuss the latest technology trends and present use case scenarios for how restaurant operators can leverage AI to drive new growth, capture the loyalty of consumers and achieve greater efficiency.

Presented By:
NCR Corporation
A Passion for Leadership

The only officer in the history of the CIA to rise from entry-level employee to director, Dr. Gates has consistently been a successful leader of change throughout an exceptional career. In this candid, inspiring presentation based on his book A Passion for Leadership, Dr. Gates draws on years of dedicated leadership at the CIA, Texas A&M University and the Department of Defense to offer wisdom and encouragement to leaders on how to successfully implement change and transform their organizations. In a time of change, companies have to change all the time to be competitive. How do you recognize and preserve the tradition and culture that made a company great, and determine what is in the way? Assessing the failures of big institutions, Dr. Gates offers innovative and practical advice, sharing personal anecdotes and experiences as most pertinent to the RLC audience. 

Speakers:

Secretary of Defense (2006-2011) | New York Times Best-Selling Author

Presented By:
McLane Foodservice, Inc
Tuesday, April 09 5:00pm – 10:00pm

Sponsor Tear Down

Location: Grand Canyon Ballroom & Foyer
Tuesday, April 09 6:15pm – 8:30pm

Dinner on your Own

Be sure to check the RLC Event App for JW Marriott and local restaurant suggestions!

Tuesday, April 09 8:30pm – 10:30pm

RLC After Dark

Presented By:
ezCater
Wednesday, April 10 7:30am – 11:00am

Registration & Information Desk

Location: Grand Canyon Ballroom Foyer
Presented By:
McLane Foodservice, Inc
NCR Corporation
PepsiCo Foodservice
Wells Fargo & Company
Wednesday, April 10 7:30am – 9:15am

RLC Charity Desk

Location: Grand Canyon Ballroom Foyer

The silent auction and grand prize drawing tickets are available, benefiting the NRA Education Foundation’s ProStart Program, a nationwide, two-year high school program that reaches nearly 140,000 students in more than 1,800 high schools across 50 states, Guam and the Department of Defense Education Activity schools in Europe and the Pacific. ProStart provides real-life experience opportunities and builds practical skills and a foundation that will last a lifetime. Make your donation today!

Presented By:
Ecolab
McLane Foodservice, Inc
PepsiCo Foodservice
Wednesday, April 10 7:30am – 8:30am

Networking Breakfast

Location: Sunset Lawn
Wednesday, April 10 8:15am – 9:00am

Innovation Forums - Details coming soon!

Option 1
Presented By:
Dinova, Inc.
Option 2
Presented By:
Zenput
Option 3
Presented By:
Armada
Option 4
Presented By:
Valassis
Option 5
Presented By:
Cogensia
Option 6
Presented By:
PlayerLync
Option 7
Presented By:
HotSchedules
Option 8
Option 9: Why Meat Messaging Matters

Your menu's meat offerings are under the microscope today. So how do you manage your meat messaging to an evolving Foodservice patron? A patron group which now includes traditional carnivores, conscious carnivores, flexitarians, and vegetarians. This new meat reality presents a great financial opportunity for your operation. In this session you will discover what today's patrons are looking for and tactics you can implement to maximize your meat messaging and ultimate success.

Presented By:
Hormel Foods Corporation
Wednesday, April 10 9:15am – 11:00am

General Session

Location: Grand Saguaro Ballroom
RLC Charity Grand Prize Drawing
Presented By:
Ecolab
McLane Foodservice, Inc
PepsiCo Foodservice
The Secrets of Restaurant Reinvention: How Timeless Operations Stay Spry

On the occasion of the National Restaurant Association’s 100th anniversary, restaurant operations that have thrived through long stretches of the century share the secrets to their perpetual youth and constant reinvention. How do they anticipate change in their markets and adjust accordingly without veering from their heritage? How do they attract new diners and embrace emerging trends while still continuing to serve the loyal customers who have filled their dining rooms for decades? Dawn Sweeney, president and chief executive officer of the National Restaurant Association, will lead a power panel of veteran operators as they reveal their secrets for keeping restaurants relevant and agile.

Speakers:

President & CEO
National Restaurant Association