Monday, December 06 4:00pm – 7:00pm

Registration & Information Desk

Location: Grand Canyon Ballroom Foyer
Presented By:
McLane Foodservice
NCR Corporation
PepsiCo Foodservice
Monday, December 06 4:00pm – 7:00pm

Special Events Information Desk

Location: Grand Canyon Ballroom Foyer
Monday, December 06 4:00pm – 7:00pm

RLC Social Enterprise Partnership Desk

Location: Grand Canyon Ballroom Foyer
Monday, December 06 5:00pm – 6:30pm

Early Arrival Reception Recognizing RLC Sponsors

Location: Sunset Terrace & Lawn

Welcome to RLC! Join us as we acknowledge our incredible RLC Sponsors and kick-start your RLC 2021 experience!

Monday, December 06 6:30pm – 8:00pm

Dinner on Your Own

Tuesday, December 07 7:00am – 7:00pm

Registration & Information Desk

Location: Grand Canyon Ballroom Foyer
Presented By:
McLane Foodservice
NCR Corporation
PepsiCo Foodservice
Tuesday, December 07 7:00am – 7:00pm

RLC Social Enterprise Partnership Desk

Location: Grand Canyon Ballroom Foyer
Tuesday, December 07 7:30am – 9:00am

Special Events Breakfast

Location: Sunset Terrace & Lawn
Tuesday, December 07 7:45am – 12:00pm

Special Events (choose 1 of 8)

Every activity within the RLC agenda is an opportunity to expand your professional network. Whichever you choose, you'll be surrounded by the restaurant industry's best and brightest. Don't miss this opportunity to meet new friends, chat with old ones and, most importantly, have fun. Approximately 8-10 weeks prior to the conference, guests will receive an invitation to register for the outing of their choice. Please be aware that capacity is limited and excursions will be available on a first-come, first-served basis.

Preregistration for special events is required. You are also required to check in for each special event at the special event desk the morning of your selected activity to secure your spot. If you do not check-in at least 10 minutes prior to bus departure time, you forfeit your place to an attendee on the wait list. 

Option 1: Golf Tournament

Enjoy a morning of golf on the picturesque fairways of the Wildfire Golf Club. This is the perfect opportunity to continue building business relationships while practicing your swing. After the tournament, enjoy lunch with your fellow golfers.

7:15am - 8:15am: Check-in, breakfast and warmup
8:30am: Tournament begins (Shotgun Start)
Following Tournament - Lunch
6:30pm: Results and awards will be available at the RLC Product Gallery

Presented By:
DIRECTV/AT&T
Option 2: Hiking Excursion

Two different hikes will be offered by our professional guides: one for the more fitness-oriented hiker seeking a unique outdoor workout and one for the more leisurely hiker looking for an up close and personal tour of the desert's beauty. 

7:30am - 8:00am: Check-in and breakfast at Saguaro Ballroom Foyer
8:00am: Bus departure from the Sunset Terrace (outside of Saguaro Ballroom)
8:00am - 10:30am: Hiking
11:00am: Arrive at JW Marriott Desert Ridge

Option 3: Arizona Desert Jeep Tour

Climb on board in an open-air Jeep and experience the beauty and serenity of Arizona's Sonoran Desert on this guided tour. Learn about the spectacular trails from a genuine cowboy guide.

7:30am-8:00am: Check-in and breakfast at Saguaro Ballroom Foyer
8:00am: Bus departure from the Sunset Terrace (outside the Saguaro Ballroom)
8:00am - 10:30am: Jeep Tour
11:00am: Arrive at JW Marriott Desert Ridge

Option 4: Raceway Experience (Operators Only)

Test your racing skills at Octane Raceway and zoom in your very own go-kart at up to 45 miles per hour. Will you have the fastest time on the track? Enjoy some friendly competition and get to know your fellow racers.

7:30am - 8:00am: Check-in and breakfast at Saguaro Ballroom Foyer
8:00am: Bus departure from the Sunset Terrace (outside the Saguaro Ballroom)
8:30am - 10:30am: Octane Raceway Experience
11:00am: Arrive at JW Marriott Desert Ridge

Presented By:
Tillster
Option 5: iFly Indoor Skydiving Experience

Always wanted to experience skydiving but too afraid to make the jump? There's no airplane, no parachute and no jumping required! Join us at Scottsdale's indoor skydiving facility and cross skydiving off your bucket list!

7:45am - 8:15am: Check-in and breakfast at Saguaro Ballroom Foyer
8:15am: Bus departure from the Sunset Terrace (outside the Saguaro Ballroom)
8:45am - 10:45am: iFly experience
11:00am: Arrive at JW Marriott Desert Ridget

Option 6: Shooting Experience

Test your sharpshooting ability at the Scottsdale Gun Club, the largest public indoor shooting range in the United States with state-of-the-art features, including user-friendly touchscreen control panels and a 360-degree rotating target system.

9:00am - 9:30am: Check-in and breakfast at Saguaro Ballroom Foyer
9:30am: Bus departure from the Sunset Terrace (outside the Saguaro Ballroom)
10:00am - 11:30am: Range time
11:30am - 12:00pm: Awards presentation
12:00pm: Bus departure
12:30pm: Arrive at JW Marriott Desert Ridge

Presented By:
NovaDine
Option 7: Sur La Table

Great cooking is about more than recipes—it's about techniques. In this custom designed class you'll work together with fellow attendees in a fun, hands-on environment led by professional chef instructors.

8:00am - 8:30am: Check-in and breakfast at Saguaro Ballroom Foyer
8:30am: Bus departure from the Sunset Terrace (outside the Saguaro Ballroom)
9:00am - 11:00am: Sur La Table
11:00am: Bus departure
11:30am: Arrive at JW Marriott Desert Ridge

Presented By:
First Horizon Bank, Restaurant Finance
Option 8: Tennis Round Robin Tournament

Are you an ace with a racket? We'll pair up doubles to go head to head, rotating through all the teams until we have a victor! 

8:00am - 8:15am: Check-in at tennis courts
8:15am: Instruction for the tournament
11:00am: Tournament completes

Tuesday, December 07 2:45pm – 3:30pm

Innovation Forums (choose 1 of 11)

Led by the brightest professionals in foodservice, RLC's innovation forums are packed with hot topics and powerful messages designed to spark new ideas. Connect with the industry's game changers and gain valuable takeaways from the latest and greatest in foodservice innovation. There's something for everyone! 

Option 1
Presented By:
Grubhub
Option 2
Presented By:
Tillster
Option 3
Presented By:
Capgemini
Option 4
Presented By:
ServiceChannel
Option 5
Presented By:
rapid!
Option 6
Presented By:
DiscoverLink
Option 7
Presented By:
Zenput
Option 8
Presented By:
Inkling
Option 9
Presented By:
Wisely
Option 10
Presented By:
GP PRO (Georgia-Pacific)
Option 11
Tuesday, December 07 4:00pm – 6:00pm

Opening General Session

Location: Grand Saguaro Ballroom
Welcome & Live Open with Sam James, BMI Singer & Songwriter
Speakers:

BMI Featured Artist

Leading With Your Values

CEOs and leadership teams are confronted with tough challenges all the time and in the past two years, those challenges have included a global pandemic and perhaps the biggest gap in the labor force in the history of the restaurant industry. Domino’s CEO Ritch Allison and his leadership team have charted their course through tough times using their aligned values as their guide. During a candid conversation with Jonathan Maze, Ritch will share how Domino’s values-based leadership helped turn this iconic brand into the largest pizza chain in the world.

Speakers:

Chief Executive Officer
Domino's

Editor-in-Chief
Restaurant Business

Social Enterprise Partner Presentation
2021 Restaurant Leader of the Year
Speakers:

Chief Executive Officer
Restaurant Brands International

EVP, Conferences
Winsight, LLC

President, Global Foodservice
PepsiCo, Inc.

Presented By:
PepsiCo Foodservice
Tuesday, December 07 6:00pm – 9:00pm

RLC Marketplace

Location: RLC Marketplace

With almost 200 suppliers on display, you're sure to find all the industry-shapers within the RLC Marketplace. It's all about the connections you make and the hands you'll shake here, where suppliers and operators gather to uncover the latest solutions, sample new products and even close deals. 

Presented By:
McLane Foodservice
RLC Welcome Reception
Presented By:
DIRECTV/AT&T
Wednesday, December 08 6:30am – 7:00am

RLC Running Club

Location: Departure from the Sunset Terrace (outside the Saguaro Ballroom)

You just can't beat the beautiful weather and scenery of Arizona! Join us for an invigorating morning run around the picturesque JW Marriott Desert Ridge Resort & Spa and get your day started on the right foot.

Wednesday, December 08 7:30am – 6:00pm

Registration & Information Desk

Location: Grand Canyon Ballroom Foyer
Presented By:
McLane Foodservice
NCR Corporation
PepsiCo Foodservice
Wednesday, December 08 7:30am – 6:00pm

RLC Social Enterprise Partnership Desk

Location: Grand Canyon Ballroom Foyer
Wednesday, December 08 7:30am – 8:30am

Networking Breakfast

Wednesday, December 08 8:30am – 9:15am

Innovation Forums (Choose 1 of 11)

Led by the brightest professionals in foodservice, RLC's innovation forums are packed with hot topics and powerful messages designed to spark new ideas. Connect with the industry's game changers and gain valuable takeaways from the latest and greatest in foodservice innovation. There's something for everyone! 

Option 1
Presented By:
McLane Foodservice
Option 2
Presented By:
NCR Corporation
Option 3
Presented By:
PepsiCo Foodservice
Option 4
Presented By:
Qu
Option 5
Presented By:
DIRECTV/AT&T
Option 6
Presented By:
Antunes
Option 7
Presented By:
Paytronix
Option 8
Option 9
Presented By:
Vericast
Option 10
Presented By:
Hormel Foods
Option 11
Wednesday, December 08 9:30am – 11:00am

General Session

Technomic State of the Industry

Technomic will profile the current environment facing the industry with a look toward future expectations, using the most trusted global foodservice market data and insights.   Overarching US economic and business issues will be discussed to provide context on restaurant industry impact.  Latest restaurant industry data and over-arching trends that span the restaurant space and that are fueling change as the industry recovers from the pandemic will be revealed. Coverage will include post-pandemic consumer and menu-based evolutionary factors required to drive success.  Technomic will also present its 2022 and longer term forecasts for the restaurant industry, and provide perspectives for underlying growth.

Speakers:

Executive Vice President, Business Development
Technomic

Managing Principal
Technomic

Restaurants’ Virtual Future

Virtual kitchens have become remarkably popular during the pandemic and have the potential to change how the industry develops and creates new concepts and generates returns on investment. This session discusses the economics and operations of virtual kitchens and how they can help operators generate sales and entrepreneurs make money fast. 

Speakers:

Editor-in-Chief | Moderator
Restaurant Business

President & CEO | Panelist
Wow Bao

Co-Founder
Virtual Dining Concepts

CEO, Starbird / Founder & Chairman, The Culinary Edge

Wednesday, December 08 11:15am – 1:00pm

Networking Lunch

Location: Ballroom Lawn
Presented By:
NCR Corporation
Wednesday, December 08 2:00pm – 2:45pm

Innovation Forums (Choose 1 of 11)

Led by the brightest professionals in foodservice, RLC's innovation forums are packed with hot topics and powerful messages designed to spark new ideas. Connect with the industry's game changers and gain valuable takeaways from the latest and greatest in foodservice innovation. There's something for everyone! 

Option 1
Presented By:
SMG - Service Management Group
Option 2
Presented By:
Punchh
Option 3
Presented By:
ADM Marketing
Option 4
Presented By:
Consolidated Concepts
Option 5
Presented By:
HotSchedules, Now Powered by Fourth
Option 6
Presented By:
Toast Inc.
Option 7
Presented By:
Hathway
Option 8
Option 9
Option 10
Option 11
Wednesday, December 08 2:45pm – 3:00pm

Networking Break

Wednesday, December 08 3:00pm – 4:30pm

General Session

An Evening with Shaquille O'Neal

Few individuals ever become iconic enough to be known by one name – Shaq. A cultural icon, Shaquille O’Neal is best known for an NBA career spanning nearly two decades and earning him the sport’s highest honors including membership in the NBA Hall of Fame. O’Neal has since pivoted that same discipline into several businesses, including television and media, and even restaurants. As a board member of Papa John’s, he has become the brand’s ambassador and investor in nine locations, in addition to his ownership over several other franchises, including Five Guys, Auntie Anne’s, and Krispy Kreme. Dedicated to overachieving, on and off the court, Shaq joins us to share his story and the lessons he learned along the way.

Speakers:

Member NBA Hall of Fame & 15-Time NBA All Star Player, Media Personality, Entrepreneur and Philanthropist

Presented By:
PepsiCo Foodservice
Wednesday, December 08 4:30pm – 6:00pm

RLC Marketplace

Location: RLC Marketplace

With almost 200 suppliers on display, you're sure to find all the industry-shapers within the RLC Marketplace. It's all about the connections you make and the hands you'll shake here, where suppliers and operators gather to uncover the latest solutions, sample new products and even close deals. 

Presented By:
McLane Foodservice
Happy Hour
Location: RLC Marketplace

It's time for everyone's favorite hour … happy hour! Take a well-deserved break, and mix and mingle among the displays in the Restaurant Product Gallery. With almost 200 suppliers on display, you're sure to find all the industry-shapers within the RLC Marketplace. It's all about the connections you make and the hands you'll shake here, where suppliers and operators gather to uncover the latest solutions, sample new products and even close deals. 

Presented By:
HotSchedules, Now Powered by Fourth
Meet and Greet with Shaquille O'Neal
Presented By:
PepsiCo Foodservice
Wednesday, December 08 6:30pm – 9:00pm

Dinner on Your Own

Wednesday, December 08 6:30pm – 10:00pm

Sponsor Tear-Down

Location: Grand Canyon Ballroom & Foyer
Wednesday, December 08 8:30pm – 10:00pm

RLC After Dark

For the perfect “nightcap” following a busy day of networking, learning and deal-making, meet friends and colleagues at RLC After Dark. Light refreshments and specialty beverages will complete the festivities - along with you!  

Thursday, December 09 7:00am – 1:00pm

Registration & Information Desk

Location: Grand Canyon Ballroom Foyer
Presented By:
McLane Foodservice
NCR Corporation
PepsiCo Foodservice
Thursday, December 09 7:15am – 8:15am

Networking Breakfast

Location: Sunset Lawn
Thursday, December 09 7:30am – 11:00am

RLC Social Enterprise Partnership Desk

Location: Grand Canyon Ballroom Foyer
Thursday, December 09 8:15am – 9:00am

Innovation Forums (Choose 1 of 9)

Led by the brightest professionals in foodservice, RLC's innovation forums are packed with hot topics and powerful messages designed to spark new ideas. Connect with the industry's game changers and gain valuable takeaways from the latest and greatest in foodservice innovation. There's something for everyone! 

Option 1
Presented By:
DataDelivers
Option 2
Presented By:
National Restaurant Association
Option 3
Presented By:
Spendgo
Option 4
Presented By:
AON
Option 5
Presented By:
Presto
Option 6
Option 7
Option 8
Option 9
Thursday, December 09 9:15am – 11:00am

General Session

Location: Grand Saguaro Ballroom
Advocacy in an Era of Disruption

Join the National Restaurant Association in this informative and important discussion, as Sean Kennedy, the Executive Vice President of Public Affairs, discusses the challenges and opportunities facing the industry in the modern political era.

Speakers:

Executive Vice President, Public Affairs
National Restaurant Association

Leadership and Risk Management: Taking Command

Admiral William H. McRaven eloquently draws on his extensive career of 37 years of service as a Navy SEAL. The discussion addresses issues such as U.S. foreign policy, the current geopolitical landscape, leadership during high-stress situations, risk management, teamwork, resilience in the face of adversity, resourcefulness, personal accountability, and the determination to succeed.

Speakers:

Commander of U.S. Special Operations Command (2011-2014) and of U.S. Joint Special Operations Command (2008-2011)

Editor-at-Large and Vice President of Content Innovation
Restaurant Business

Presented By:
McLane Foodservice