Sunday, April 16 8:00am – 6:00pm

Registration & Information Desk

Location: Grand Canyon Ballroom Foyer
Sunday, April 16 4:00pm – 6:00pm

Special Events Information Desk

Location: Grand Canyon Ballroom Foyer
Sunday, April 16 4:00pm – 5:30pm

Early Arrival Reception

Location: Ballroom Lawn
Presented By:
Hormel Foods
Monday, April 17 6:30am – 7:00pm

Registration & Information Desk

Monday, April 17 6:30am – 2:00pm

Special Events

Every activity within the RLC agenda is an opportunity to expand your professional network. Whichever you choose, you'll be surrounded by the restaurant industry's best and brightest. Don't miss this opportunity to meet new friends, chat with old ones and, most importantly, have fun. 

Preregistration for special events is required.

https://web.cvent.com/event/51879360-07f5-4096-9d0c-a9dc947ca76c/websitePage:de63f5f4-53ca-47d6-84d0-81cc29fd3396?RefId=Website

Monday, April 17 11:30am – 1:30pm

Lunch & Learn

Cultural Fluency for Today’s Leaders – Navigating the Sensitive Space of Cultural Communication

COVID-19, the election, and the Anti-Racism movement have dominated the news and social circles since 2020. Tensions are high especially when talk turns to race, equity, and inclusion. Whether it’s in the workplace, at school, or in public gatherings, leaders need help on how to have the most difficult conversations. Building a culture that communicates empathy, dignity, and respect is how we increase retention and attract new talent.

Since 2010, MFHA has been conducting workshops on Cultural Intelligence in the workplace designed to improve cross-cultural communication and engagement. Participants will be introduced to MFHA’s Cultural Engagement Model and will learn how using the model with real life scenarios can help increase understanding and engagement, while at the same time de-escalate tension filled conversations.

Speakers:

President & Founder
Multicultural Foodservice and Hospitality Alliance

Monday, April 17 2:00pm – 2:45pm

Opening General Session

Technomic State of the Industry: Exploring Challenges and Opportunities in the Evolving Marketplace

Technomic will provide a journey through yesterday, today and tomorrow’s foodservice landscape and explore opportunities and challenges to consider for growth.

Speakers:

Executive Vice President, Business Development
Technomic

Managing Principal
Technomic

Monday, April 17 3:00pm – 3:45pm

Innovation Forums (choose 1 of 10)

Led by the brightest professionals in foodservice, RLC's innovation forums are packed with hot topics and powerful messages designed to spark new ideas. Connect with the industry's game changers and gain valuable takeaways from the latest and greatest in foodservice innovation. There's something for everyone! 

Option 1
Presented By:
NCR Corporation
Option 2
Presented By:
Tillster
Option 3
Option 4
Presented By:
Cheetah Digital
Option 5
Presented By:
Ziosk
Option 6
Presented By:
GP PRO (Georgia-Pacific)
Option 7
Presented By:
Epsilon
Option 8
Presented By:
Entegra Procurement Services
Option 9
Presented By:
RizePoint
Option 10
Monday, April 17 4:00pm – 5:30pm

General Session

Live Open with BMI
What the Digital Restaurant Will Look Like in 2025!

An interactive panel discussion with top CEOs focusing on delivery, ordering, payment innovation, and customer service. 

Speakers:

Chief Executive Officer
P.F. Chang’s

CEO
CAVA and Zoës Kitchen

2023 Restaurant Leader of the Year

Restaurant Business presents the award to the 2023 Restaurant Leader of the Year. Listen as Jonathan Maze hosts a fireside chat with this year's winner.

Speakers:

Editor-in-Chief
Restaurant Business

Meet Your Future Leaders!

An inspirational mini session presented by the RLD@RLC program team.  Learn why the Missing 33% will help take your business to new levels!

Speakers:

Vice President Technology & Automation
New England Authentic Eats LLC: Papa Gino’s & D’Angelos

President
Leading NOW

President
SONIC Drive-In

Executive Vice President, Conferences
Winsight

Monday, April 17 5:30pm – 7:30pm

Marketplace

Join us for happy hour and an evening of networking! With almost 200 top suppliers on display, you're sure to find all the industry-shapers within the RLC Marketplace. It's all about the connections you make and the hands you'll shake here, where suppliers and operators gather to uncover the latest solutions, sample new products and even close deals.

Monday, April 17 5:30pm – 7:30pm

Welcome Reception

Location: RLC Marketplace (Grand Canyon Ballroom )

Join us as we celebrate the first full day of RLC! Mingle with colleagues and old friends, explore new solutions from RLC's supplier partners, and enjoy food and refreshments. 

Tuesday, April 18 7:00am – 7:00pm

Registration & Information Desk

Location: Grand Canyon Ballroom Foyer
Tuesday, April 18 7:30am – 9:00am

Breakfast

Location: Sunset Lawn & Terrace
Tuesday, April 18 8:15am – 9:30am

Speed Networking (pre-registration required)

Tuesday, April 18 10:00am – 11:30am

General Session

CEOs in the Hot Seat- Former CMOs Now CEOs, A Recipe for Success!

This lighting round hot seat style session will feature top restaurant leaders who will addresses some engaging questions about their business that cover the "why" to the "how"! The common thread and theme for this session highlights CEOs who were former CMOs before they took their current leadership seat. Each mini one-on-one interview will provide insightful business practices, leadership advice and unique stories about their path to success. 

Speakers:

President and CEO
Papa John's International, Inc.

Chief Executive Officer
Dine Brands Global, Inc.

Chief Executive Officer
Wetzel’s Pretzels, LLC

CEO & President
First Watch Restaurants, Inc.
941.907.9800

Executive Vice President, Conferences | Moderator
Winsight

Editor-at-Large and Vice President of Content Innovation | Moderator
Restaurant Business

Tuesday, April 18 11:45am – 12:30pm

Innovation Forums (choose 1 of 10)

Led by the brightest professionals in foodservice, RLC's innovation forums are packed with hot topics and powerful messages designed to spark new ideas. Connect with the industry's game changers and gain valuable takeaways from the latest and greatest in foodservice innovation. There's something for everyone! 

Option 1
Presented By:
CrunchTime!
Option 2
Presented By:
McLane Foodservice, Inc.
Option 3
Presented By:
PAR - Punchh
Option 4
Presented By:
Esper
Option 5
Option 6
Presented By:
SiteZeus
Option 7
Presented By:
Radar
Option 8
Option 9
Option 10
Presented By:
Botrista
Tuesday, April 18 12:15pm – 2:00pm

Networking Lunch & Stroll

Location: Ballroom Lawn

Navigate the latest trends and menu innovations at this lively walk-around tasting luncheon!  Top industry suppliers will serve up a variety of dishes to spark inspiration and tantalize your tastebuds! 

Presented By:
Ecolab
Tuesday, April 18 1:15pm – 2:30pm

Speed Networking (pre-registration required)

Tuesday, April 18 2:30pm – 3:15pm

Innovation Forums (choose 1 of 10)

Led by the brightest professionals in foodservice, RLC's innovation forums are packed with hot topics and powerful messages designed to spark new ideas. Connect with the industry's game changers and gain valuable takeaways from the latest and greatest in foodservice innovation. There's something for everyone! 

Option 1
Presented By:
PepsiCo Foodservice
Option 2
Presented By:
National Restaurant Association
Option 3: How Not to Suck at Data-Driven Marketing

The truth about data-driven marketing is that the massive amount of available data makes it really challenging. The explosion of big data with billions of real time signals, means it is virtually impossible to stay on top of everything. Add to that your consumer data, an avalanche of available analytics and a vague definition of what data-driven marketing is, and seasoned marketers start to wonder what they’re missing.

This panel, moderated by industry veteran, Peter Boivin, will get down to the nitty gritty of data activation must-haves and best-in-class campaigns. Learn how to personalize campaigns, capitalize on industry trends and consumer buying patterns to inspire consumers to act. This panel will cover the practical application of using data in a powerful way to:
• Acquire New Guests
• Increase Customer Loyalty
• Grow margin

We look forward to meeting you.

Presented By:
Vericast
Option 4
Presented By:
Paytronix
Option 5
Presented By:
ItsaCheckmate
Option 6
Option 7
Option 8
Option 9
Option 10
Tuesday, April 18 3:15pm – 3:30pm

Networking Break

Location: Grand Saguaro Foyer
Tuesday, April 18 3:30pm – 5:30pm

General Session

Power Plant- The Future of Plant-Based

A data driven conversation with a mix of industry leaders about the balancing act of plant-based items and what is happening in within consumer trends, menu innovation, sustainability, supply chain, and more. Where are we and where do we go from here?  

Speakers:

President & CEO
Native Foods

Conversations with the Captain- An Evening with Derek Jeter
Speakers:

Professional Baseball Shortstop, Businessman, and Baseball Executive

Executive Vice President, Conferences | Moderator
Winsight

Tuesday, April 18 5:30pm – 7:00pm

RLC Marketplace

Tuesday, April 18 5:30pm – 7:00pm

RLC Marketplace Happy Hour

It's time for everyone's favorite hour … happy hour! Take a well-deserved break, and mix and mingle among the displays in the Restaurant Product Gallery. With almost 200 suppliers on display, you're sure to find all the industry-shapers within the RLC Marketplace. It's all about the connections you make and the hands you'll shake here, where suppliers and operators gather to uncover the latest solutions, sample new products and even close deals. 

Tuesday, April 18 9:30pm – 11:30pm

RLC After Dark

Wednesday, April 19 7:45am – 11:00am

Registration & Information Desk

Location: Grand Canyon Ballroom Foyer
Wednesday, April 19 8:00am – 9:00am

Breakfast Innovation Forums (choose 1 of 8)

Led by the brightest professionals in foodservice, RLC's innovation forums are packed with hot topics and powerful messages designed to spark new ideas. Connect with the industry's game changers and gain valuable takeaways from the latest and greatest in foodservice innovation. There's something for everyone! 

Wednesday, April 19 9:15am – 11:00am

General Session

How Subway Got Its Swagger Back

In an interview with Restaurant Business Editor-in-Chief Jonathan Maze, Chidsey will discuss how the global brand is disrupting its nearly 60-year-old business model, shattering sales records and elevating its guest experience to drive strategic growth!  

Speakers:

Chief Executive Officer
Subway

Editor-in-Chief | Moderator
Restaurant Business

Pizza Revolution- Insights to Foster Innovation

Pizza can’t stop and won’t stop. Whether it’s for dine-in, carryout, or delivery, pizza is food that brings people together.  Pizza operators both established and emerging have grown in the past few years and aren’t slowing down.  The world loves pizza, and they want more!  Hear from industry leaders taking the pizza game to new levels- from growth, delivery, innovation to the future of the pie and why pizza will always be in style!

Speakers:

Chief Experience Officer
New England Authentic Eats, LLC.