Sunday, April 14 2:00pm – 7:00pm

Registration & Information Desk

Location: Grand Canyon Ballroom Foyer
Sunday, April 14 2:00pm – 7:00pm

Special Events Information Desk

Location: Grand Canyon Ballroom Foyer

Stop by to sign-up to participate in any of the three activities being offered on the morning of Monday, April 15 (Hiking, Jeep Tours or Pickleball). Sign-ups are only available at this time once you've picked up your RLC badge. 

Presented By:
Kraft Heinz Company
McLane Company
NCR Voyix
PepsiCo Foodservice
Sunday, April 14 5:00pm – 6:30pm

RLC Kick-off Reception and The Pacesetter Award Ceremony

Location: Ballroom Lawn

A great excuse to get to the conference early- this year’s early arrival reception will honor the 2024 Pacesetter Award winner Brett Schulman and the CAVA Team!  Join us for a celebratory evening of food, drinks, industry camaraderie and fun! 

The Pacesetter Award recognizes small to mid-sized restaurant brands that have achieved next level growth and demonstrated industry excellence within their category.  The winning criteria includes financial performance, system growth, caliber of culture, personnel management, innovation, leadership and industry support/giveback

Speakers:

Co-Founder, & CEO
CAVA

CEO & President
First Watch Restaurants, Inc.
941.907.9800

Chief Operations Officer
First Watch

Presented By:
Hormel Foods
Monday, April 15 6:30am – 7:00pm

Registration & Information Desk

Location: Grand Canyon Ballroom Foyer
Presented By:
Kraft Heinz Company
McLane Company
NCR Voyix
PepsiCo Foodservice
Monday, April 15 6:45am – 2:00pm

Golf Tournament (Pre-Registration Required)

Location: Wildfire Golf Course

*Pre-Registration is required. You can sign-up when you register online for RLC.*

Enjoy a morning of golf on the picturesque fairways of the Wildfire Golf Club. This is the perfect opportunity to continue building business relationships while practicing your swing. After the tournament, enjoy lunch with your fellow golfers.

 

Presented By:
DIRECTV
Monday, April 15 7:30am – 11:30am

Special Events (choose 1 of 3)

​​​​​​These events will be open for registration only on-site at RLC on Sunday, April 14 between 2pm-7pm after you pick up your badge. You are also required to check in for each special event at the special event desk the morning of your selected activity to secure your spot. If you do not check-in at 15 minutes before bus departure time, you forfeit your place to an attendee on the wait list. 

Option 1: Hiking Excursion 
Location: Departing from Sunset Terrace

7:30am - 11:30am

Two different hikes will be offered by our professional guides: one for the more fitness-oriented hiker seeking a unique outdoor workout and one for the more leisurely hiker looking for an up close and personal tour of the desert's beauty. 

Option 2: Arizona Desert Jeep Tour
Location: Departing from Sunset Terrace

7:30am - 11:30am

Climb on board in an open-air Jeep and experience the beauty and serenity of Arizona's Sonoran Desert on this guided tour. Learn about the spectacular trails from a genuine cowboy guide.

Presented By:
Epsilon
Option 3: Pickleball Round Robin Tournament
Location: Pickleball Courts

7:30am - 11:00am

How is your competitive energy? Test it out with pickleball, one of America’s fastest growing sports. Participate in a tournament on the new pickleball courts at the JW Marriott. Winners will take home a cash prize!

Monday, April 15 11:00am – 1:00pm

Lunch Options

Discover a diverse array of culinary delights awaiting you at the resort. With numerous lunch options to choose from, your taste buds are in for a treat. Whether you crave a casual bite by the pool, a sumptuous feast at our renowned restaurant, or a quick grab-and-go option, our resort offers something to satisfy every palate. Embrace the opportunity to explore the variety of offerings and indulge in a delightful dining experience tailored to your preferences. Your culinary adventure awaits – seize the moment and savor the flavors of our resort's lunch offerings.

https://www.marriott.com/en-us/hotels/phxdr-jw-marriott-phoenix-desert-ridge-resort-and-spa/dining/

**reservations are not required but are highly recommended**

Monday, April 15 11:30am – 1:00pm

Special Events: Lunch & Learn Sessions (Choose 1 of 2)

Did you arrive too late on Monday to participate in our Special Events?  Want to get a jump on RLC’s rich educational content?  Need to get a bite anyway? Join us at a new addition to RLC, the Lunch and Learn.  

Bon appetit!

Lunch: 11:30am - 12:00pm
Learn: 12:00pm - 1:00pm

** lunch is available for those who attend content sessions**

Speakers:

Chief Technology Officer & Chief Supply Chain Officer
Union Square Hospitality Group

Chief Development Officer & President, International
Dine Brands Global

The Future of Full Service

A Think Tank, Round Table style discussion with executive leaders from top FSR brands.  Hear key insights and solutions around hot industry topics like 3rd Party delivery, New Technologies, Supply Chain Updates, New Markets and Developments, Labor Challenges (possible effects of AB 1228) and how each of these areas are impacting this sector.  

Speakers:

Editor-in-Chief | Moderator
Restaurant Business

Editor-in-Chief | Moderator
Nation's Restaurant News

Chief Development Officer & President, International
Dine Brands Global

Make Menus Work Harder for your Bottom Line

Join Restaurant Business Executive Editor, Lisa Jennings, and Nancy Kruse, President of The Kruse Company for an engaging session as they dive into a lunch time discussion all about the menu!  In an era where a menu is more than a list of signature dishes but a strategic (brand) tool to maximize profitability, it is important for every operator to understand how to navigate the evolving culinary landscape and the pivotal role technology will play in this space as we move forward.  Explore how to leverage both menu trends and tech advancements to benefit the success of your business.  Leave this session with new ideas and actionable insights to drive greater profitability from your greatest restaurant tool!

Monday, April 15 1:15pm – 1:45pm

Networking Break

Location: Grand Canyon Ballroom Foyer
Presented By:
Revel Systems
Monday, April 15 1:45pm – 3:30pm

Opening General Session

Location: Grand Saguaro Ballroom
Live Open with Nelson Cade III, BMI Featured Artist
Speakers:

Recording Artist, The Voice Contestant

Vice President, Industry Relations
BMI
410.804.0837

No Kid Hungry + The Restaurant Industry: Celebrating 40 Years of Impact and Big Opportunities Ahead
Speakers:

Sr. Director, Corporate Partnerships
Share Our Strength | No Kid Hungry

CEO
Fogo de Chão

Technomic State of the Industry: The Reality Reset

Technomic will discuss its outlook for the market, how the current operating environment represents return to a new normal and how menu pricing and other trends could impact the growth outlook for the year.

Speakers:

Managing Principal
Technomic, Inc

Senior Principal and VP of Innovation
Technomic, Inc

2024 Restaurant Leader of the Year and Fireside Chat

Restaurant Business presents the award to the 2024 Restaurant Leader of the Year and hosts a fireside chat.

Speakers:

Editor-at-Large and Vice President of Content Innovation
Restaurant Business

Presented By:
PepsiCo Foodservice
Up & Coming - New Informa Connect Events 2024 & Beyond
Speakers:

Vice President, Content
Informa Connect

Vice President, Trade Relations
Informa Connect

Monday, April 15 3:30pm – 3:45pm

Networking Break

Presented By:
Revel Systems
Monday, April 15 3:45pm – 4:30pm

Innovation Forums (choose 1 of 10)

Led by the brightest professionals in foodservice, RLC's innovation forums are packed with hot topics and powerful messages designed to spark new ideas. Connect with the industry's game changers and gain valuable takeaways from the latest and greatest in foodservice innovation. There's something for everyone! 

Sessions are not available for pre-registration - seating will be first come , first accommodated.

Option 1
Presented By:
Tillster
Prompt Like a Pro-How ChatGPT Can Boost Restaurant Leaders’ Productivity

**Disclaimer – This session will be hosted by a real live human.**

There’s a lot of hullabaloo about how ChatGPT, Natural Language Processing and Generative AI is changing the way we conduct our daily work lives. But how many of you have actually experienced that in your day-to-day? Have you really used the tool to add efficiency to your workday, or just played around with it as a tool to write Snoop Dogg lyrics? 

If you’ve been meaning to check out ChatGPT or to start using it at work – this is your invitation to the future. This session will break down what ChatGPT is (and isn’t), explain how to use the tool most effectively (with specific restaurant leadership use cases), and send you home motivated to start integrating the tool into your daily work-life.

Speakers:

Vice President of Marketing
Buyers Edge Platform

Presented By:
Consolidated Concepts
Option 3
Presented By:
Marigold
Option 4
Presented By:
Ziosk
Option 5
Presented By:
Entegra
Option 6
Presented By:
Epsilon
Option 7
Presented By:
Qu
Option 8
Option 9
Option 10
Monday, April 15 4:30pm – 6:30pm

RLC Marketplace

Join us for an evening of networking! With almost 200 top suppliers on display, you're sure to find all the industry-shapers within the RLC Marketplace. It's all about the connections you make and the hands you'll shake here, where suppliers and operators gather to uncover the latest solutions, sample new products and even close deals.

Presented By:
McLane Company
Monday, April 15 4:30pm – 6:30pm

Welcome Reception

Join us as we celebrate the first full day of RLC! Mingle with colleagues and old friends, explore new solutions from RLC's supplier partners, and enjoy food and refreshments.

Presented By:
PepsiCo Foodservice
Tuesday, April 16 7:45am – 6:30pm

Registration & Information Desk

Location: Grand Canyon Ballroom Foyer
Presented By:
Kraft Heinz Company
McLane Company
NCR Voyix
PepsiCo Foodservice
Tuesday, April 16 8:00am – 9:00am

Networking Breakfast Groups

Tuesday, April 16 9:30am – 11:00am

General Session

Location: Grand Saguaro Ballroom
Food 4 Thought Power Talks - Igniting Industry Impact, Insights, and Innovation!

This lively “musical chair” style session will drive tangible insights around key industry hot topics. A series of short format panel discussions will be fueled by questions to top restaurant leaders who will help address key industry challenges and provide thoughtful ideas for the best solutions.

4 fast-paced solution driven panel discussions focusing on different topics:
• Technology for the Future
Meeting the Moment - Leading with Possibility
• Impactful Innovation
• Explosive Expansion 

Speakers:

Executive Editor
Nation's Restaurant News

Senior Editor
Restaurant Business

Editor-in-Chief
Restaurant Business

Senior Editor
Restaurant Business, FoodService Director

Technology for the Future

A quick format discussion with top operators focusing on three pillars: Data Management, “Unified Commerce” for True Omnichannel, and Productivity.

Speakers:

Chief Information Officer
Shake Shack

Chief Information Officer
Chicken Salad Chick

Presented By:
NCR Voyix
Meeting the Moment - Leading with Possibility

Hear from best-in-class leaders and how they turn challenges into opportunities to shape their organizations to focus on possibility and futureproofing.

Presented By:
PepsiCo Foodservice
Impactful Innovation

Operators will highlight Menu Development, Culinary Trends, LTOs, Sustainability, Supply Chain, and more during this quick format panel discussion!

Speakers:

Chief Marketing Officer
BurgerFi

Senior Vice President, Culinary & Innovation
Subway

Presented By:
Kraft Heinz Company
Explosive Expansion

This quick format panel discussion topic will highlight “hot” industry topics around Rapid Growth, Emerging Markets, Finance, Franchising, Brand Development and more.

Speakers:

CEO
Bojangles

Presented By:
McLane Company
Tuesday, April 16 11:00am – 11:30am

Networking Break

Tuesday, April 16 11:30am – 12:15pm

Innovation Forums (choose 1 of 10)

Led by the brightest professionals in foodservice, RLC's innovation forums are packed with hot topics and powerful messages designed to spark new ideas. Connect with the industry's game changers and gain valuable takeaways from the latest and greatest in foodservice innovation. There's something for everyone! 

Sessions are not available for pre-registration - seating will be first come , first accommodated.

Option 1
Presented By:
PepsiCo Foodservice
Option 2
Presented By:
McLane Company
Option 3
Presented By:
PAR Technology
Option 4
Presented By:
Restaurant365
Option 5
Presented By:
World Wide Technology
Option 6
Presented By:
SiteZeus
Option 7
Presented By:
Radar
Navigating Complex Labor Laws & Rising Labor Costs

In our 2023 Restaurant Operations Report, respondents shared that stores are insufficiently staffed—either understaffed or overstaffed—for 38% of shifts in any given week. With the added challenges of complicated labor laws and minimum wage hikes, it’s no wonder that more than half indicated they plan to invest in labor scheduling technology in the coming year. 
Join us to hear how top restaurant chains navigate these challenges and put themselves in a position to grow and succeed in today’s complex labor environment. Our prestigious panel of operations leaders will share the best practices their organizations are using right now to manage minor laws, fair workweek laws, and overtime and penalty pay, all while optimizing schedules in order to compensate for rising labor costs and continued staffing shortages.

Speakers:

Enterprise Sales Director
Crunchtime

Presented By:
Crunchtime
Option 9
Presented By:
Botrista Technology
Digital Isn't Just Delivery Anymore

The rapid emergence of innovative restaurant technology has operators eyes wide open about its lasting impact on customer and employee experience. As pressure mounts to augment same-store sales, entrepreneurs are transforming the playing field for digital growth by moving beyond just delivery. DoorDash will moderate an insightful discussion between Taco Bell, Wingstop, and McKinsey & Company executives where we'll unpack successful restaurant technology strategies currently in market and nascent growth opportunities.

Presented By:
DoorDash
Tuesday, April 16 12:15pm – 1:45pm

Networking Lunch & Stroll

Presented By:
Ecolab
Tuesday, April 16 1:45pm – 2:30pm

Innovation Forums (choose 1 of 10)

Led by the brightest professionals in foodservice, RLC's innovation forums are packed with hot topics and powerful messages designed to spark new ideas. Connect with the industry's game changers and gain valuable takeaways from the latest and greatest in foodservice innovation. There's something for everyone! 

Sessions are not available for pre-registration - seating will be first come , first accommodated.

Option 1
Presented By:
Kraft Heinz Company
Option 2
Presented By:
NCR Voyix
Option 3
Presented By:
Vericast
Option 4
Presented By:
Paytronix
Option 5
Presented By:
Lunchbox
Option 6
Presented By:
DTiQ
Option 7
Presented By:
Uber Eats
Technology Top Operators Are Using to Boost Profits and Sales

Explore the latest industry insights and tools in next generation customer engagement and online food ordering and delivery that can help create more visibility for restaurants’ business and boost sales. Learn how to transform your restaurant’s delivery and customer feedback to take back control of your own customer data, lower fees, and create a more seamless and superior customer experience.

Hear from fellow restaurant operators who know first hand the challenges and triumphs that come when trying to retain customers, generate loyalty and optimize their online ordering and delivery. Leave with tangible tactics to empower your digital journey.

Presented By:
Digital Restaurant Association
Option 9
Presented By:
Mastercard Data & Services
How AI is Changing the Game for Prime Cost Management

Discover how Fourth, the leading restaurant software company, is revolutionizing prime cost management through artificial intelligence. In a panel discussion led by Fourth's CEO, Clinton Anderson, industry leaders from top restaurant brands such as TGI Fridays, Buffalo Wild Wings, Arby's, and the like will share their experiences and insights on leveraging AI to tame prime costs. Learn about the latest advancements in AI and how our panelists are using this technology to stay ahead of the competition. Don't miss this opportunity to gain valuable insights into the future of technology.

Presented By:
Fourth
Tuesday, April 16 2:30pm – 4:00pm

RLC Marketplace

Location: Grand Canyon Ballroom

With almost 200 suppliers on display, you're sure to find all the industry-shapers within the RLC Marketplace. It's all about the connections you make and the hands you'll shake here, where suppliers and operators gather to uncover the latest solutions, sample new products and even close deals.

Presented By:
McLane Company
Tuesday, April 16 2:30pm – 4:00pm

RLC Marketplace Happy Hour

Location: Grand Canyon Ballroom

It's time for everyone's favorite hour … happy hour! Take a well-deserved break, and mix and mingle among the displays in the RLC Marketplace. 

Presented By:
Entegra
Tuesday, April 16 4:15pm – 5:45pm

General Session

Location: Grand Saguaro Ballroom
C-Suite In the Hot Seat- Dining with a Side of Competition - Key Lessons from Eatertainment Executives!

If the post pandemic world has taught us anything, brands must be more innovative and tech savvy than before to stay relevant.   The Eatertainment category was greatly affected during the shutdown, but they are coming back on top with a wave of exciting concepts while tapping into new markets. 

This lightening round hot seat style session will feature top restaurant leaders who are taking Eatertainment to the next level with trend forward experiences, technology advances and unique hospitality.  Each mini one-on-one interview will provide insightful stories about their path to success, business focused ideas, and possible future plans. Hear about the competing needs of the modern consumers quest for a balance of entertainment and value driven dining options. 

Speakers:

Founder and CEO
Pinstripes

CEO
Puttshack

Chief Opperating Officer
Camp Pickle | Jaguar Bolera

EVP, Conferences | Moderator
Informa Connect

Editor-in-Chief | Moderator
Nation's Restaurant News

VIP Fireside Chat with Food and Lifestyle Icon, Martha Stewart

Get up close and personal with the founder of the first multi-channel lifestyle company, Martha Stewart Living Omnimedia, she is an entrepreneur, bestselling author of 99 to date lifestyle books and Emmy award winning television show host. 

Speakers:

Food and Lifestyle Icon

President, Global Foodservice
PepsiCo, Inc.

Presented By:
PepsiCo Foodservice
Tuesday, April 16 6:00pm – 9:00pm

Dinner on Your Own

Embrace the opportunity to explore the variety of offerings and indulge in a delightful dining experience tailored to your preferences. Your culinary adventure awaits – seize the moment and savor the flavors of our resort's many dinner options.

https://www.marriott.com/en-us/hotels/phxdr-jw-marriott-phoenix-desert-ridge-resort-and-spa/dining/

**reservations are not required but are highly recommended**

Tuesday, April 16 9:00pm – 11:00pm

RLC After Dark

Location: Twenty6

For the perfect “nightcap” following a busy day of networking, learning and deal-making, meet friends and colleagues at RLC After Dark. Light refreshments and specialty beverages will complete the festivities - along with you!  

Presented By:
Ziosk
Wednesday, April 17 8:00am – 11:00am

Registration & Information Desk

Location: Grand Canyon Ballroom Foyer
Presented By:
Kraft Heinz Company
McLane Company
NCR Voyix
PepsiCo Foodservice
Wednesday, April 17 8:30am – 9:15am

Innovation Forums (choose 1 of 10)

Led by the brightest professionals in foodservice, RLC's innovation forums are packed with hot topics and powerful messages designed to spark new ideas. Connect with the industry's game changers and gain valuable takeaways from the latest and greatest in foodservice innovation. There's something for everyone!

Wednesday, April 17 9:30am – 11:00am

General Session

Location: Grand Saguaro Ballroom
Food 4 Thought Power Talks Recap Session

Hear top insights from our moderators as they recap the big ideas, takeaways and ah-ha moments from the Round Table Discussions from the Food 4 Thought Round Table Discussions at the Innovation Forums on the 4 topics:  Technology for the Future, Culture Club (Leadership driving Workforce Culture), Impactful Innovation, and Explosive Expansion.

Speakers:

Executive Editor
Nation's Restaurant News

Senior Editor
Restaurant Business

Editor-in-Chief
Restaurant Business

Senior Editor
Restaurant Business, FoodService Director

CEO v. CEO, an Executive Exchange

This lightning style session will feature two top restaurant leaders who will interview each other to address some engaging questions about their businesses and discuss important industry hot topics around a common topic theme.

From a Home Run to a Slam Dunk- Score Big with Athlete Collaborations! (Industry Panel Discussion)

Harnessing the power of athletes as potential partners can pay off when positioned right! In this marketing focused session, hear key insights (and some fun stories) from top restaurant operators that have played the field and hit it out of the park with unique collaborations to leverage the influence of talent to enhance customer experience and engagement.

Speakers:

Chief Marketing Officer
Bojangles

EVP, Conferences | Moderator
Informa Connect