Enjoy a morning of golf on the picturesque fairways of the Wildfire Golf Club. This is the perfect opportunity to continue building business relationships while practicing your swing. After the tournament, enjoy lunch with your fellow golfers.

6:45am - 7:45am: Check in, breakfast and warmup

7:45am: Cart assignments and instruction

8:00am: Tournament begins (Shotgun Start)

Lunch to follow tournment

6:30pm: Results and awards will be available at the RLC Product Gallery

Two different hikes will be offered by our professional guides: one for the more fitness-oriented hiker seeking a unique outdoor workout and one for the more leisurely hiker looking for an up close and personal tour of the desert's beauty. 

7:30am - 8:00am: Check-in and breakfast at Saguaro Ballroom Foyer

8:00am - 8:15am: Bus loading

8:15am: Bus departure from the Sunset Terrace (outside the Saguaro Ballroom)

8:30am - 11:30am: Hiking

11:30am: Bus Departure

12:00pm: Arrive at JW Marriott Desert Ridge

Climb on board in an open-air Jeep and experience the beauty and serenity of Arizona's Sonoran Desert on this guided tour. Learn about the spectaular trails from a genuine cowboy guide. 

8:00am - 8:30am: Check-in and breakfast at Saguaro Ballroom Foyer

8:30am - 8:45am: Jeep loading

8:45am: Departure from the Sunset Terrace (outside the Saguaro Ballroom)

8:45am - 11:30am: Desert Tour

12:00pm: Arriva at JW Marriott Desert Ridge

Test your sharpshooting ability at the Scottsdale Gun Club, the largest public indoor shooting range in the United States with state-of-the-art features, including user-friendly touchscreen control panels and a 360-degree rotating target system. 

8:00am - 8:30am: Check-in and breakfast at Saguaro Ballroom Foyer

8:30am - 8:45am: Bus loading

8:45am: Bus departure from the Sunset Terrace

9:00am - 11:00am: Range time

11:00am - 11:30am: Awards presentation

11:30am: Bus departure

12:00pm: Arriva at JW Marriott Desert Ridge

Great cooking is about more than recipes—it's about techniques. In this custom designed class you'll work together with fellow attendees in a fun, hands-on environment led by professional chef instructors. You'll also enjoy fresh make-your-own Mimosas and Bloody Mary's as well as pick out some swag with a $50 shopping voucher.

8:00am - 8:30am: Check-in and breakfast at Saguaro Ballroom Foyer

8:30am - 8:45am: Bus loading

8:45am: Bus departure from the Sunset Terrace (outside the Saguaro Ballroom)

9:15am - 12:15pm: Sur La Table Experience and shopping

12:15pm: Bus departure

12:45pm: Arrive at the JW Marriott Desert Ridge

Always wanted to experience skydiving but too afraid to make the jump? There's no airplane, no parachute and no jumping required! Join us at Scottsdale's brand-new indoor skydiving facility and cross skydiving off your bucket list!

8:30am - 9:00am: Check-in and breakfast at Saguaro Ballroom Foyer

9:00am - 9:15am: Bus loading

9:15am: Bus departure from the Sunset Terrace (outside the Saguaro Ballroom)

9:45am - 12:45pm: iFLY Experience

12:45pm: Bus departure

1:15pm: Arrive at JW Marriott

Are you an ace with a racket? We'll pair up doubles to go head to head, rotating through all the teams until we have a victor! 

8:45am - 9:00am: Check-in at tennis courts

9:00am: Instruction for the tournament

12:00pm: Tournament completes

Test your racing skills at Octane Raceway and zoom in your very own go-kart at up to 45 miles per hour. Will you have the fastest time on the track? Enjoy some friendly competition and get to know your fellow racers.

9:00am - 9:15am: Check-in and breakfast at Saguaro Ballroom Foyer

9:15am - 9:30am: Bus loading

9:30am: Bus departure from the Sunset Terrace (outside the Saguaro Ballroom)

10:00am - 12:00pm: Octane Raceway Experience

12:15pm: Bus departure

12:45pm: Arrive at JW Marriott Desert Ridge

Learn how on demand pay is driving employee recruitment and retention and how to navigate the laws and regulations like constructive receipt for payroll processing.  

Takeaways:

• On demand pay benefits for employers and employees
• Navigating the laws and regulations impacting on demand pay 

Our team looks to us for answers. We're told to lead with vision. We're encouraged to set the roadmap and to lead by example. We're experts in the industry, and with experience comes wisdom.

Or does it?  It turns out some of the most innovative leaders in the world don't have THE answers, only questions. These executives don't set the roadmap or claim to be experts; they challenge their team to elevate their game. In a world full of experts, what we need are more visionaries.

In this keynote address, Andrew Davis will reveal the eye-opening power of curiosity. He'll challenge you to invite your team to chase answers. You'll learn the three critical ingredients to earning your employee's attention, and more importantly, you'll uncover the one thing that will transform your leadership style from expert to visionary.

What's the secret? Here's a hint: It's in the box.

Knowing where consumers are heading, their preference for menu items, and which restaurants are winning, Yelp understands what diners want today and what they will be seeking tomorrow. Sharing data from 100 million users conducting over 1 billion restaurant searches, Yelp COO Jed Nachman will discuss insights into consumer behavior that drive guest retention and sales, from changes in menu preferences to trends in off-premise dining. Restaurant operators will then join this main stage session to discuss top takeaways to build traffic and grow sales.  

As impressive off the court as on it, Earvin “Magic” Johnson pivoted the discipline, teamwork and leadership he honed as an L.A. Laker and NBA All-Star into an entrepreneurial success story. Since retiring from the NBA, he has morphed into a business powerhouse worth about $1 billion dollars. He has also dedicated his life to leaving a positive impact in underserved urban communities. Having left the basketball court for the boardroom, Johnson parlayed the skills and tenacity he acquired on the court into a winning formula for successful business ventures. Oh, and one of his major investments? Like us, it was restaurants. Pure Magic.

Join Winsight's Chris Keating as he interviews one of basketball's legends - just ahead of the Final Four Championship game.

Not long ago, the conversation we had with restaurant chains was about simply adding online ordering. Now it is about getting all the digital pieces right – mobile & online ordering, kiosk, delivery, loyalty, engagement and more. Most chains have dabbled into the digital ordering world, but don’t know if their program is delivering against their KPIs. Others have fully implemented digital ordering, but perhaps all the pieces don’t work well together. Many operators believe their digital ordering programs are going well, yet don’t always know how to measure what is effective.

In this interactive session, Tillster CMO Hope Neiman will discuss these critical topics and more, using insights from exclusive, independently conducted consumer research and actual consumer adoption metrics. You will leave the session with key insights on:

     -The digital tools that will work best for your business goals

    -How to set the right priorities for your brand, and effectively measure against them

    -Measuring success in ways that not only matter to you, but also to your franchisees

    -Using data to provide a frictionless guest experience that keeps customers coming back 

Wells Fargo and Technomic will combine resources to profile the current environment facing the industry with a look towards future expectations.  Tim Quinlan will address the U.S. economy and financial markets and provide views as to where it's going, based on past and current conditions in today’s marketplace using Wells Fargo leading economic and financial analysis. Next, Technomic will have an exclusive look at the most trusted global market foodservice data, presented by Patrick Noone and Joe Pawlak.  They will reveal the latest industry sales data and over-arching trends that span the restaurant space and that are fueling industry growth. Top performers in the Annual Technomic Top 1500 chain restaurant brands review along with exclusive data on a snapshot of monthly sales performance for the top 200 chains utilizing Transaction Insights will be covered along with consumer and menu-based insights factors driving success for these industry growth and leading players.  In a bonus for RLC attendees, Wells Fargo will make the SOI study available to all!

Greg Creed jokes that’s he just your typical Australian selling Mexican, Italian and down-home Southern food to Americans.  Under Creed’s direction, Yum! Brands—the world’s largest restaurant company—has rejuvenated KFC and Pizza Hut while continuing to extend Taco Bell’s daunting lead in the quick-service Mexican market. Consumers have embraced the brands because of their constant stream of head-turning new products and off-beat marketing. Investors see one of the best-performing and attractive companies in the business.  It’s easy to understand why he was chosen by the editors of Restaurant Business as the 2019 Restaurant Leader of the Year.  Following the Award presentation, Creed will share some of the how’s along with a glimpse of what’s next in a sit-down with RB’s Peter Romeo.

Generation Z is made up of teenagers and young adults that are increasingly dependent on foodservice. This session will explore what this next consumer generation is eating and drinking, and where, when and how they are consuming it. We’ll help you understand how this generation differs from previous generations, and what is means for your segment.

Sarah Thomas is a woman of many firsts – she was the first female official to ever work a major college football game, the first woman to officiate a bowl game, and the first to officiate in a Big Ten stadium. She is also the first permanent female NFL official and made post-season history during the Patriots/Chargers 2019 AFC Divisional championship by being the first woman to officiate a playoff game. Now she’s sharing essential leadership lessons from her journey to the top of a male-dominated industry and vital insights on shattering the glass ceiling in the world of professional sports that can be applied to any field or industry. As an exemplar of what’s possible if you believe, Sarah brings audiences takeaways on breaking through in your own career, from staying focused under pressure and creating change to managing work-life balance and being the best you can be. 

Artificial Intelligence is rapidly shifting how businesses transform and take a digital-first approach to building unique consumer and employee experiences. The advancement of leading AI technologies such as computer vision, conversational commerce and augmented intelligence is enabling a greater understanding of consumer behavior and more powerful decisions on the front-line. 

Restaurants have an opportunity to leverage AI to meet the growing expectations of consumers who are hungry for more convenience and personalization, and management and restaurant staff who are seeking ways to more effectively achieve their business objectives.

NCR executive, Dirk Izzo, will discuss the latest technology trends and present use case scenarios for how restaurant operators can leverage AI to drive new growth, capture the loyalty of consumers and achieve greater efficiency.

The only officer in the history of the CIA to rise from entry-level employee to director, Dr. Gates has consistently been a successful leader of change throughout an exceptional career. In this candid, inspiring presentation based on his book A Passion for Leadership, Dr. Gates draws on years of dedicated leadership at the CIA, Texas A&M University and the Department of Defense to offer wisdom and encouragement to leaders on how to successfully implement change and transform their organizations. In a time of change, companies have to change all the time to be competitive. How do you recognize and preserve the tradition and culture that made a company great, and determine what is in the way? Assessing the failures of big institutions, Dr. Gates offers innovative and practical advice, sharing personal anecdotes and experiences as most pertinent to the RLC audience. 

Your menu's meat offerings are under the microscope today. So how do you manage your meat messaging to an evolving Foodservice patron? A patron group which now includes traditional carnivores, conscious carnivores, flexitarians, and vegetarians. This new meat reality presents a great financial opportunity for your operation. In this session you will discover what today's patrons are looking for and tactics you can implement to maximize your meat messaging and ultimate success.

On the occasion of the National Restaurant Association’s 100th anniversary, restaurant operations that have thrived through long stretches of the century share the secrets to their perpetual youth and constant reinvention. How do they anticipate change in their markets and adjust accordingly without veering from their heritage? How do they attract new diners and embrace emerging trends while still continuing to serve the loyal customers who have filled their dining rooms for decades? Dawn Sweeney, president and chief executive officer of the National Restaurant Association, will lead a power panel of veteran operators as they reveal their secrets for keeping restaurants relevant and agile.