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Agenda
4 days. Endless opportunities.
6:30am – 7:00pm

Registration & Information Desk

Location: Grand Canyon Ballroom Foyer
Presented By:
Kraft Heinz Company
McLane Company
NCR Voyix
PepsiCo Foodservice
6:45am – 2:00pm

Golf Tournament (Pre-Registration Required)

Location: Wildfire Golf Course

*Pre-Registration is required. You can sign-up when you register online for RLC.*

Enjoy a morning of golf on the picturesque fairways of the Wildfire Golf Club. This is the perfect opportunity to continue building business relationships while practicing your swing. After the tournament, enjoy lunch with your fellow golfers.

 

Presented By:
DIRECTV
7:30am – 11:30am

Special Events (choose 1 of 3)

​​​​​​These events will be open for registration only on-site at RLC on Sunday, April 14 between 2pm-7pm after you pick up your badge. You are also required to check in for each special event at the special event desk the morning of your selected activity to secure your spot. If you do not check-in at 15 minutes before bus departure time, you forfeit your place to an attendee on the wait list. 

Option 1: Hiking Excursion 
Location: Departing from Sunset Terrace

7:30am - 11:30am

Two different hikes will be offered by our professional guides: one for the more fitness-oriented hiker seeking a unique outdoor workout and one for the more leisurely hiker looking for an up close and personal tour of the desert's beauty. 

Option 2: Arizona Desert Jeep Tour
Location: Departing from Sunset Terrace

7:30am - 11:30am

Climb on board in an open-air Jeep and experience the beauty and serenity of Arizona's Sonoran Desert on this guided tour. Learn about the spectacular trails from a genuine cowboy guide.

Presented By:
Epsilon
Option 3: Pickleball Round Robin Tournament
Location: Pickleball Courts

7:30am - 11:00am

How is your competitive energy? Test it out with pickleball, one of America’s fastest growing sports. Participate in a tournament on the new pickleball courts at the JW Marriott. Winners will take home a cash prize!

11:00am – 1:00pm

Lunch Options

Discover a diverse array of culinary delights awaiting you at the resort. With numerous lunch options to choose from, your taste buds are in for a treat. Whether you crave a casual bite by the pool, a sumptuous feast at our renowned restaurant, or a quick grab-and-go option, our resort offers something to satisfy every palate. Embrace the opportunity to explore the variety of offerings and indulge in a delightful dining experience tailored to your preferences. Your culinary adventure awaits – seize the moment and savor the flavors of our resort's lunch offerings.

https://www.marriott.com/en-us/hotels/phxdr-jw-marriott-phoenix-desert-ridge-resort-and-spa/dining/

**reservations are not required but are highly recommended**

11:30am – 1:00pm

Special Events: Lunch & Learn Sessions (Choose 1 of 2)

Did you arrive too late on Monday to participate in our Special Events?  Want to get a jump on RLC’s rich educational content?  Need to get a bite anyway? Join us at a new addition to RLC, the Lunch and Learn.  

Bon appetit!

Lunch: 11:30am - 12:00pm
Learn: 12:00pm - 1:00pm

** lunch is available for those who attend content sessions**

Speakers:

Chief Technology Officer & Chief Supply Chain Officer
Union Square Hospitality Group

Chief Development Officer & President, International
Dine Brands Global

The Future of Full Service

A Think Tank, Round Table style discussion with executive leaders from top FSR brands.  Hear key insights and solutions around hot industry topics like 3rd Party delivery, New Technologies, Supply Chain Updates, New Markets and Developments, Labor Challenges (possible effects of AB 1228) and how each of these areas are impacting this sector.  

Speakers:

Editor-in-Chief | Moderator
Restaurant Business

Editor-in-Chief | Moderator
Nation's Restaurant News

Chief Development Officer & President, International
Dine Brands Global

Make Menus Work Harder for your Bottom Line

Join Restaurant Business Executive Editor, Lisa Jennings, and Nancy Kruse, President of The Kruse Company for an engaging session as they dive into a lunch time discussion all about the menu!  In an era where a menu is more than a list of signature dishes but a strategic (brand) tool to maximize profitability, it is important for every operator to understand how to navigate the evolving culinary landscape and the pivotal role technology will play in this space as we move forward.  Explore how to leverage both menu trends and tech advancements to benefit the success of your business.  Leave this session with new ideas and actionable insights to drive greater profitability from your greatest restaurant tool!

1:15pm – 1:45pm

Networking Break

Location: Grand Canyon Ballroom Foyer
Presented By:
Revel Systems
1:45pm – 3:30pm

Opening General Session

Location: Grand Saguaro Ballroom
Live Open with Nelson Cade III, BMI Featured Artist
Speakers:

Recording Artist, The Voice Contestant

Vice President, Industry Relations
BMI

No Kid Hungry + The Restaurant Industry: Celebrating 40 Years of Impact and Big Opportunities Ahead
Speakers:

Sr. Director, Corporate Partnerships
Share Our Strength | No Kid Hungry

CEO
Fogo de Chão

Technomic State of the Industry: The Reality Reset

Technomic will discuss its outlook for the market, how the current operating environment represents return to a new normal and how menu pricing and other trends could impact the growth outlook for the year.

Speakers:

Managing Principal
Technomic, Inc

Senior Principal and VP of Innovation
Technomic, Inc

2024 Restaurant Leader of the Year and Fireside Chat

Restaurant Business presents the award to the 2024 Restaurant Leader of the Year and hosts a fireside chat.

Speakers:

Editor-at-Large and Vice President of Content Innovation
Restaurant Business

Presented By:
PepsiCo Foodservice
Up & Coming - New Informa Connect Events 2024 & Beyond
Speakers:

Vice President, Content
Informa Connect

Vice President, Trade Relations
Informa Connect

3:30pm – 3:45pm

Networking Break

Presented By:
Revel Systems
3:45pm – 4:30pm

Innovation Forums (choose 1 of 10)

Led by the brightest professionals in foodservice, RLC's innovation forums are packed with hot topics and powerful messages designed to spark new ideas. Connect with the industry's game changers and gain valuable takeaways from the latest and greatest in foodservice innovation. There's something for everyone! 

Sessions are not available for pre-registration - seating will be first come , first accommodated.

Option 1
Presented By:
Tillster
Prompt Like a Pro-How ChatGPT Can Boost Restaurant Leaders’ Productivity

**Disclaimer – This session will be hosted by a real live human.**

There’s a lot of hullabaloo about how ChatGPT, Natural Language Processing and Generative AI is changing the way we conduct our daily work lives. But how many of you have actually experienced that in your day-to-day? Have you really used the tool to add efficiency to your workday, or just played around with it as a tool to write Snoop Dogg lyrics? 

If you’ve been meaning to check out ChatGPT or to start using it at work – this is your invitation to the future. This session will break down what ChatGPT is (and isn’t), explain how to use the tool most effectively (with specific restaurant leadership use cases), and send you home motivated to start integrating the tool into your daily work-life.

Speakers:

Vice President of Marketing
Buyers Edge Platform

Presented By:
Consolidated Concepts
Option 3
Presented By:
Marigold
Option 4
Presented By:
Ziosk
Option 5
Presented By:
Entegra
Option 6
Presented By:
Epsilon
Option 7
Presented By:
Qu
Option 8
Option 9
Option 10
4:30pm – 6:30pm

RLC Marketplace

Join us for an evening of networking! With almost 200 top suppliers on display, you're sure to find all the industry-shapers within the RLC Marketplace. It's all about the connections you make and the hands you'll shake here, where suppliers and operators gather to uncover the latest solutions, sample new products and even close deals.

Presented By:
McLane Company
4:30pm – 6:30pm

Welcome Reception

Join us as we celebrate the first full day of RLC! Mingle with colleagues and old friends, explore new solutions from RLC's supplier partners, and enjoy food and refreshments.

Presented By:
PepsiCo Foodservice
100+Speakers
1350Attendees