General Session
Location: Grand Saguaro BallroomOn the occasion of the National Restaurant Association’s 100th anniversary, restaurant operations that have thrived through long stretches of the century share the secrets to their perpetual youth and constant reinvention. How do they anticipate change in their markets and adjust accordingly without veering from their heritage? How do they attract new diners and embrace emerging trends while still continuing to serve the loyal customers who have filled their dining rooms for decades? Terry Erdle, Chief Operating Officer of the National Restaurant Association, will lead a power panel of veteran operators as they reveal their secrets for keeping restaurants relevant and agile.
CEO
TGI Fridays
President and CEO
White Castle System, Inc.
President & CEO
A&W Restaurants, Inc.
CEO
Boston Market
Chief Operating Officer
National Restaurant Association