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Agenda
4 days. Endless opportunities.
7:00am – 11:00am

Registration & Information Desk

Location: Grand Canyon Ballroom Foyer
Presented By:
McLane Foodservice
NCR Corporation
PepsiCo Foodservice
7:00am – 11:00am

RLC Social Enterprise Partnership Desk

Location: Grand Canyon Ballroom Foyer
7:00am – 10:00am

Exhibitor Booth Tear-Down | Ballroom Displays Only

Location: Grand Canyon Ballroom
7:15am – 8:15am

Networking Breakfast

Location: Sunset Lawn
8:15am – 9:00am

Innovation Forums (Choose 1 of 4)

Led by the brightest professionals in foodservice, RLC's innovation forums are packed with hot topics and powerful messages designed to spark new ideas. Connect with the industry's game changers and gain valuable takeaways from the latest and greatest in foodservice innovation. There's something for everyone! 

Option 1: Growing the Guest Relationship
Location: Grand Sonoran F

Today, guest data has become a central part of business strategy. Brands that leverage their data to better understand customer behavior are realizing increased frequency and better overall results. 

Have fun while learning! Join our panel as they share their experiences on how they use data to grow relationships that drive business results today and into the future. 

Speakers:

President & Chief Marketing Officer
Primanti Bros.

Vice President, Interactive Marketing
Kahala Brands

Vice President | Moderator
DataDelivers

President & CEO
Good Times Restaurants, Inc.

Presented By:
DataDelivers
Option 2: How Voice & Vision Technology Will Digitize Restaurant Operations
Location: Grand Sonoran E

After COVID increased delivery and takeout for the restaurant industry, the industry is poised to undergo another dramatic change with the adoption of AI-aided Voice and Vision technologies in the drive-thru and in the back of the house. When voice technology is properly deployed in the drive-thru, it squarely assists restaurants in overcoming their largest problem, scare labor resources. Additionally, Vision technologies that capture images will help restaurants speed drive-thrus as well as increase the accuracy of orders that go out the door. This chat will cover both technologies and will discuss their impact on the space over the next 3-5 years.

Speakers:

Chief Revenue Officer
Presto

Presented By:
Presto
Option 3: Designing a Cohesive Digital Customer Experience
Location: Grand Sonoran G

Am I maximizing my existing technology investment? What are some tactics I can implement immediately to improve my brand's digital experience? Is there anything we should stop doing? Join us in a conversation with real-world examples, design hacks, and benchmarks to help guide your customer experience in 2022.

Speakers:

Founder & CEO
Spendgo

Presented By:
Spendgo
Option 4: Navigating Today’s Talent & Reward Challenges
Location: Grand Sonoran HI

Restaurant operators are facing unprecedented talent retention and attraction challenges today. Come hear from Aon’s and CRTRA’s rewards experts as they share the latest pay trends and insights on how to navigate the talent landscape in these difficult times!

Speakers:

Partner
Aon

National People and Culture Business Partner
ISS/Guckenheimer

Vice President of Human Resources
Salad Collective, DBA MAD Greens & Snappy Salads

Consultant
Aon

Presented By:
Aon
9:15am – 11:00am

General Session

Location: Grand Saguaro Ballroom
Advocacy in an Era of Disruption

Join the National Restaurant Association in this informative and important discussion, as Sean Kennedy, the Executive Vice President of Public Affairs, discusses the challenges and opportunities facing the industry in the modern political era.

Speakers:

Executive Vice President, Public Affairs
National Restaurant Association

Leadership and Risk Management: Taking Command

Admiral William H. McRaven eloquently draws on his extensive career of 37 years of service as a Navy SEAL. The discussion addresses issues such as U.S. foreign policy, the current geopolitical landscape, leadership during high-stress situations, risk management, teamwork, resilience in the face of adversity, resourcefulness, personal accountability, and the determination to succeed.

Speakers:

Commander of U.S. Special Operations Command (2011-2014) and of U.S. Joint Special Operations Command (2008-2011)

Editor-at-Large and Vice President of Content Innovation
Restaurant Business

Presented By:
McLane Foodservice
100+Speakers
1350Attendees