General Session Speaker

Frances Allen

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Boston Market

Frances Allen was named Chief Executive Officer of Boston Market in May 2018.

With a proven track record of concept revitalization and growth in the restaurant industry, Ms. Allen joined Boston Market from Jack in the Box, where she served as President since October 2014.  Prior to Jack in the Box, Allen spent four years as Executive Vice President and Chief Marketing Officer of Denny’s, helping lead the successful Denny’s turnaround through the ‘America’s Diner’ repositioning.   Prior to that she played a pivotal role elevating the Dunkin’ Donuts brand from a beloved regional to a national brand.  She has also held leadership roles with Sony Ericsson Mobile Communications, PepsiCo, and Frito-Lay.

In 2009, she was named one of BrandWeek’s “Marketers of the Year” and in 2012 she was named one of Business Insider’s Game Changers:-“Best Hires of the Past Three Years”.  In 2014, she was honored as a “Game Changer” by the Advertising Women of New York and inducted into the Direct Marketing Hall of Femme. 

Frances also serves on the Advisory Board of No Kid Hungry, a not for profit organization whose mission it is to eradicate childhood hunger in the USA.

An English native, Allen grew up in the town of Basingstoke. She graduated from the University of Southampton in 1983, studying Math and Actuarial Sciences. She started her career in Advertising in London before moving to Asia and then the USA.



The longtime marketer was cited for the innovation and boldness he has fostered at Taco Bell, KFC and Pizza Hut

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