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Innovation Forum Speaker

Ted Ruscitti

Chief Experience Officer
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Company

CrunchTime!

Ted joined CrunchTime in 2021 as our Chief Experience Officer. As CXO, Ted is responsible for designing and delivering outstanding customer experiences, prioritizing our customers’ viewpoints in our decision-making processes and tracking the key performance indicators that measure customer success. A SaaS professional with more than 20 years of experience, Ted was most recently with SmashFly Technologies, where he provided world-class client service and support leadership as their Chief Customer Officer, and later as Chief Operating Officer. Ted holds a BA from Boston College.

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