Ted joined CrunchTime in 2021 as our Chief Experience Officer. As CXO, Ted is responsible for designing and delivering outstanding customer experiences, prioritizing our customers’ viewpoints in our decision-making processes and tracking the key performance indicators that measure customer success. A SaaS professional with more than 20 years of experience, Ted was most recently with SmashFly Technologies, where he provided world-class client service and support leadership as their Chief Customer Officer, and later as Chief Operating Officer. Ted holds a BA from Boston College.
Sessions for Ted Ruscitti
Monday, April 11
4:15pm
–
5:00pm
Using Tech to Alleviate the Labor Crunch
Location: Grand Sonoran KFeeling the strain of “The Great Resignation” restaurants are turning to technology for help. Find out how top brands are empowering team members through automation technology, nimble labor management tools, and talent development solutions to help address some of the challenges they face. Join us for this dynamic panel featuring executives from several restaurant chains who have found creative ways to mitigate staffing shortages with technology.
Speakers:
Co-Director of Operations
Jersey Mike’s
Senior Vice President of Human Resources
Restaurant Growth Services
Vice President of Technology
Zippy’s Restaurants
Chief Experience Officer
CrunchTime!
Chief Operating Officer
BigShots Golf
Regional Vice President of Operations
Jersey Mike’s