Lydia has over ten years of operational and leadership roles across various industries. For the last 7 years, she has focused in B2B technology companies scaling customer focused organizations. She strengthens the voice of the customer internally while building value focused approach for customer adoption. She graduated from the Georgia Institute of Technology with a BS in Industrial & Systems Engineering.
Sessions for Lydia Olu-Harding
Option 7: Gain a Competitive Edge by Elevating Team ExecutionLocation: Grand Sonoran F
In today’s fight for talent, one operational lever is increasingly viewed by top operators as both a major constraint on the business and the path to growth: team execution. Specifically, ops leaders are investing in initiatives that will give them an edge in both making store and field employees more efficient and that will raise the bar on the quality of execution across every one of their stores.
In this session, Lydia Olu-Harding will lead a discussion on how restaurant operators are prioritizing initiatives and technology investment decisions to scale operations by elevating team execution. As well as discuss a 2021 research study that digs into the top challenges operators are facing when it comes to improving employee productivity and store performance.