Kendall Ware is the President & COO of Orange Leaf Frozen Yogurt, a 200 location franchise located in 30 states and Mexico. Ware, who recently served as Vice President of Operations and Training for the Orange Leaf brand, has over 12 years of franchise leadership experience and is a certified franchise executive through the IFA. In addition, he is a recent recipient of Oklahoma’s 30 under 30 award. Prior to his time at Orange Leaf, Ware developed his leadership experience at other franchised concepts such as CiCi’s Pizza and Genghis Grill. During his tenure at CiCi's Pizza, Ware led training and operations initiatives to enhance product quality that resulted in an increase of guest satisfaction and stable same store sales growth for their nearly 500 restaurants. At Genghis Grill, Ware developed a comprehensive set of operating systems, processes and people that helped successfully grow their franchise from 7 locations to 100.
Sessions for Kendall Ware
Option 7: Building Demand Beyond the Four Walls with Catering
Customers want their food when they want it, how they want it, and where they want it. To get their piece of the over $64 billion catering industry, restaurant leaders must adapt to this on-demand digital era. Hear how a panel of executives from leading restaurant brands move their exceptional guest experience beyond their four walls and expand their businesses through catering.
Option 3: Winning the War for Talent!
Rising labor costs and a complex legislative and regulatory landscape on federal, state and local levels add pressure on business performance and bottom lines. Restaurant Operators continue to acknowledge recruiting and retaining employees as the top challenge facing their business. In this session gain insights from the latest workforce data and learn from industry leaders who are changing the paradigm with solutions that drive engagement and retention.
1) Learn the top reasons most employees leave restaurants
2) Understand what motivates employees to come to work for you and stay longer
3) Identify key strategies in training and development to drive retention
All Attendees will receive a copies of the report, “Restaurant Industry 2030” and the “State of the Industry Report”
Orange Leaf Frozen Yogurt