Jeff Carr is a veteran enterprise software executive with more than two decades’ experience in the HCM and Learning and Development markets. Before joining Inkling as CEO, Jeff was most recently the COO of Zenefits and prior to that, the CEO of PeopleFluent and President of Saba.
Sessions for Jeff Carr
Option 8: Case Study: Taco Bell Empowers Employees and Saves $$$
Is your business disrupted by high employee turnover? Do you struggle to execute LTOs? Is employee training expensive and inefficient? Join Michelle Kay, the Director of L&D at Taco Bell to learn how her team addressed these challenges by adopting a digital learning solution for their distributed workforce. Not only does Taco Bell now empower their employees with engaging learning to improve execution, but they also saved $2M in annual printing costs and have experienced a 5% increase in customer satisfaction scores.
In this session, you will learn:
• How reliance on paper-based training by 44% of organizations leads to low knowledge retention and disgruntled employees.
• Why 86% of restaurant executives state that the ability of frontline staff to meet customer expectations improves with mobile-enablement.
• How mobile learning addresses the lack of ongoing training hours for restaurant employees, who only receive three hours per quarter.