Is your business disrupted by high employee turnover? Do you struggle to execute LTOs? Is employee training expensive and inefficient? Join Michelle Kay, the Director of L&D at Taco Bell to learn how her team addressed these challenges by adopting a digital learning solution for their distributed workforce. Not only does Taco Bell now empower their employees with engaging learning to improve execution, but they also saved $2M in annual printing costs and have experienced a 5% increase in customer satisfaction scores.
In this session, you will learn:
• How reliance on paper-based training by 44% of organizations leads to low knowledge retention and disgruntled employees.
• Why 86% of restaurant executives state that the ability of frontline staff to meet customer expectations improves with mobile-enablement.
• How mobile learning addresses the lack of ongoing training hours for restaurant employees, who only receive three hours per quarter.
