SMG inspires experiences that improve people’s lives. We are a catalyst for change—helping organizations generate new revenue, grow existing revenue, reduce churn and detractors, and drive operational efficiencies. Our unique software with a service (SwaS) model puts a dual focus on platform technology and professional services, making it easy for brands to activate insights based on customer, patient, and employee feedback. To learn more about our customer, employee, and brand experience management (XM) solutions, visit smg.com.
Service Management Group New Products
Having a single source of truth is critical to getting a holistic view of the customer and uncovering actionable insights. That’s why SMG offers hundreds of integration types, out-of-the-box connector...