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Service Management Group

Service Management Group

Address

1737 McGee St
Kansas City, MO 64108
United States

Phone

800.760.0439

Booth

604

SMG inspires experiences that improve people’s lives. We are a catalyst for change—helping organizations generate new revenue, grow existing revenue, reduce churn and detractors, and drive operational efficiencies. Our unique software with a service (SwaS) model puts a dual focus on platform technology and professional services, making it easy for brands to activate insights based on customer, patient, and employee feedback. To learn more about our customer, employee, and brand experience management (XM) solutions, visit smg.com.

Service Management Group New Products

Having a single source of truth is critical to getting a holistic view of the customer and uncovering actionable insights. That’s why SMG offers hundreds of integration types, out-of-the-box connector...

Representatives

Senior Vice President, Client Insights
785.458.9696
jmueller@smg.com

Vice President, Customer Engagement
913.909.2226
zbrown@smg.com

Vice President, Customer Engagement
913.484.0282
kcofer@smg.com

100+Speakers
1350Attendees