Since 2020, hot-button issues like COVID-19, the election, and the Anti-Racism movement have dominated conversations in the news and social circles. Tensions remain high as increasing demand for strong, authentic support for equity and inclusion clashes with established business systems and differing personal beliefs. A company culture built on empathy and integrity is the key to increasing retention and attracting top talent, but leaders need help navigating conflicts while effectively communicating their values in the workplace and public arena. 
 
MFHA has used its Cultural Engagement Model for more than a decade to increase cultural intelligence and improve cross-cultural communication. Using real-life scenarios, participants will learn how this model can help de-escalate tense conversations, build understanding and respect, and enhance engagement in the workforce.