Merchant Centric helps multi-location brands discover the hidden value of what drives revenue within their guests’ online feedback. The company serves major brands in the hospitality, automotive, and health/medical service industries. Merchant Centric’s suite of Online Guest Engagement Management solutions include: Industry leading analytics, reputation management platforms, management and field reports, as well as managed services, including Full Service Reply to Review.
Merchant Centric New Products
Customers or your call center can quickly submit feedback through your customized Contact Us page which generates alerts for easy guest management. You can manage feedback from your website, surveys a...