SOCi, Inc., the marketing platform for multi-location brands, announces the release of its newest innovation - the integration of OpenAI's GPT natural language model into SOCi's award winning review response management tool to enable instant intelligent responses to online reviews. The release is the first in a line of "Genius" products to be released by SOCi that enable highly intelligent and automated workflows across numerous major marketing channels like search, social, reviews, ads, and more.
SOCi now offers multi-location brands the first solution for the common question “what should I say?” with AI suggested review responses that are personalized, engaging, and highly relevant to each customer, helping businesses to build better relationships with their customers and increase customer satisfaction.
