Savannah is the Director of Operations Services at Auntie Anne’s. In her role, Savannah helps to implement strategies that create a positive guest experience, which ultimately leads the business forward. She has been with Auntie Anne’s for 18 years, having worked as a Franchise Business Consultant and Regional Director prior to her current role.
Sessions for Savannah Harper
Option 7: Modernize to Monetize: Powering Business Impact with Optimized Guest Experiences
Every guest experience program is different, but there’s one thing they’re all trying to prove: ROI. Practitioners in the industry are asking, “how can I prove that creating memorable experiences for guests today means improving our bottom line tomorrow?
Join InMoment’s Nate Morley along with clients Savannah Harper (Director of Operations Services for Auntie Anne’s) and Ryan Nowicki (Sr. Director of Operations Excellence & Strategic Initiatives for Dave & Buster’s) as they discuss the “Experience Success Methodology” that helps brands to modernize their approach to feedback, optimize guest experiences, and prove program value at every turn.