Chachula has over 25 years of senior management experience, including numerous strategic senior leadership roles in business and technology within the Financial Services, Consumer Goods, Pharmaceuticals, and Hospitality industries.
Most recently, prior to this role, Chachula was the Head of Digital and Revenue Growth for Coffee Bean and Tea Leaf. He focused on delivering an enterprise POS solution, CRM, marketing automation, and cross-channel Omni-Channel growth solutions for the brand and its franchise system. Before that, Chachula served as the Head of Technology and Executive Director for IHOP Restaurants within the Dine Brands portfolio. While at IHOP, Chachula introduced online ordering, delivery, POS, and CRM alternatives, technology footprint simplifications, and numerous other technology improvements, focusing on corporate and franchisee scalability, enablement, and profitability.
In addition, under Chachula’s leadership, IHOP was presented with CIO Magazines 2018 CIO 100 Innovation Award for in-car marketplace ordering through the dashboard console and natural voice ordering on Amazon Alexa and Google Home. These activities change the brand’s narrative, moving IHOP to the forefront of technology innovation and providing new and exciting experiences for customers.
Chachula received a BA Degree from Depaul University and an MBA from Northwestern University– Kellogg School of Management.
Advisory Council
Michael Chachula
CIO
Company
Fat Brands, Inc