Robert Moorhead is an industry veteran, with loyalty, CRM and omni-channel marketing experience across retail, restaurant, financial services, and hospitality. Robert’s point of view is that marketing cannot view itself as simply acquisition and engagement. The combined digital and physical environments – especially prevalent in the restaurant industry – will bring together data-driven marketing platforms with the principles of behavioral economics, design thinking, and customer experience. Robert managed CRM and Consumer Insights at Sonic Drive-Ins, and his client experience includes Best Buy, American Express, and La Quinta amongst other leading brands.
