General Session Speaker

Anissa Mandell-Chance

Senior Vice President of Supply Chain
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Focus Brands

Anissa Mandell-Chance joined Focus Brands in 2011 and brings over 30 years in the hospitality industry and experience across various supply chain and operations roles. As Senior Vice President of Supply Chain for Focus Brands, she is responsible for the strategic planning framework for supply chain, distribution, logistics, and quality assurance functions and oversees planning and directing all aspects of policies, objectives, and initiatives for the supply chain function for the Company's family of brands. The Focus Brands portfolio comprises seven iconic brands, including Auntie Anne's®, Carvel®, Cinnabon®, Jamba®, Moe's Southwest Grill®, McAlister's Deli®, Schlotzsky's,® with more than 6,400 locations around the globe. 

During her tenure with the Company, Anissa has successfully navigated the complexity of working with cross-functional brand teams to drive results and ensure adaptable and scalable solutions for all seven brands. In 2015, she was instrumental in the formation of Focus Supply Chain (FSC), developed to leverage all brands' combined activities into a consolidated supply chain network delivering competitive and beneficial programs for the Focus Brands portfolio. In 2021, Anissa also led the Supply Chain Transformation project to insource our supply chain function and invest in scalable technology to leverage the spend management across the entire organization. 

Anissa received her MBA and undergraduate degree from Kennesaw State University. She currently serves as Vice Chair of the National Restaurant Association Supply Chain Expert Exchange Board and is an active member of the Women's Foodservice Forum.

Anissa resides in the Atlanta area with her husband and two dogs. She enjoys boating, traveling, riding horses, and spending time with their three adult children in her spare time.