Andrea helps customers realize the full benefits of the Paytronix Customer Experience Platform by ensuring that every customer receives world-class service. She has her MBA from The Carroll School of Management at Boston College. When Andrea is not working on customer success, she can be found hiking the great outdoors, completing triathlons, and traveling with her husband.
Sessions for Andrea Mulligan
Tuesday, April 12
2:00pm
–
2:45pm
Virtual Brands - The Ideal Guest Journey for Profitable Growth
Location: Grand Sonoran BDigital ordering is where things start. Whether it’s orders coming in from a website, mobile app, third party aggregator or even through a QR code for table service, digital ordering is how guests interact with most brands. But it’s also just part of a full guest experience. The real advantage comes when you can tie that digital ordering information into a loyalty platform, then use all that data to bring the entire experience to the next level. Artificial intelligence enables a brand to better target its guests to create more personalized experiences, and ultimately building the long-term customer lifetime value. Only by capturing and retaining customer for the long-term can you drive business to new heights.
Speakers:
Chief Customer Officer
Paytronix