Ovation is an actionable guest feedback loop. Not only can you collect feedback from customers in-store, delivery, or pickup, but Ovation gives you tools to resolve concerns in real-time and uncover the insights to improve brand-wide.
Consumers are only asked 2 questions using our tools and integrations: how was your experience and tell us more. Positive feedback goes online as public reviews, and all other feedback goes directly to Ovation’s award-winning app where managers can respond in 3 clicks with a personalized text to the customer to win them back.
Then, content from public reviews and private feedback goes into Ovation’s algorithm to give an easy-to-see overview of how the locations are doing and uncover hidden insights to improve.
Ovation
Ovation
Address
833w 1800N
Mapleton, UT 84664
United States
Phone
801.383.2821
Representatives
Founder & CEO
zack@ovationup.com
Chief Revenue Officer
385.237.9191
seth@ovationup.com