Merchant Centric helps multi-location brands discover the hidden value of what drives revenue within their guests’ online feedback. We partner with major hospitality, automotive, health/medical/veterinary, and funeral service brands while proudly serving more than 50,000 locations. We have combined proprietary AI with our best-in-class Reputation and Guest Engagement Management suite. Solutions include a single platform for collecting and managing guest feedback, industry and competitive benchmarking, intuitive analytic reporting for the enterprise to field marketing and operations, and managed services, including Full-Service Reply to Review.
Merchant Centric New Products
See your reviews and other guest feedback in one place. Track and manage business listings, ratings, and reviews for franchises, chains, and agencies. Reply to reviews from top sites, like Google, Yel...