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Agenda
4 days. Endless opportunities.
6:00am – 6:30am

RLC Running Club

Location: Departure from the Sunset Terrace (outside the Saguaro ballroom)

You just can't beat the beautiful weather and scenery of Arizona in March! Join us for an invigorating morning run around the picturesque JW Marriott Desert Ridge Resort & Spa and get your day started on the right foot.

7:30am – 6:00pm

Registration & Information Desk

Location: Grand Canyon Ballroom Foyer
Presented By:
McLane Foodservice
NCR Corporation
PepsiCo Foodservice
7:30am – 6:15pm

RLC Social Enterprise Partnership Desk

Location: Grand Canyon Ballroom Foyer
Presented By:
NCR Corporation
PepsiCo Foodservice
7:30am – 8:30am

Networking Breakfast

Location: RLC Marketplace
8:00am – 8:45am

Innovation Forums (choose 1 of 11)

Led by the brightest professionals in foodservice, RLC's innovation forums are packed with hot topics and powerful messages designed to spark new ideas. Connect with the industry's game changers and gain valuable takeaways from the latest and greatest in foodservice innovation. There's something for everyone!

Option 1:
Presented By:
McLane Foodservice
Option 2:
Presented By:
NCR Corporation
Option 3:
Presented By:
PepsiCo Foodservice
Option 4:
Option 5:
Presented By:
S&D Coffee & Tea
Option 6:
Presented By:
Qu
Option 7:
Presented By:
Valassis Digital
Option 8:
Presented By:
DIRECTV/AT&T
Option 9:
Presented By:
Thanx
Option 10:
Option 11:
Presented By:
ItsaCheckmate
9:00am – 11:15am

General Session

Location: Grand Saguaro Ballroom
Technomic "State of the Industry"

Technomic will profile the current environment facing the industry with a look toward future expectations, using the most trusted global foodservice market data and insights. Overarching US economic and business issues will be discussed to provide context on restaurant industry impact. Latest restaurant industry sales data and over-arching trends that span the restaurant space and that are fueling industry growth will be revealed. Top performers in the Annual Technomic Top 1500 chain restaurant brands review will be covered along with consumer and menu-based insights factors driving success for these industry growth and leading players. Technomic will also present its 2020 forecasts for the restaurant industry, and provide perspectives for underlying growth.

Speakers:

Executive Vice President, Business Development
Technomic

Managing Principal
Technomic

2020 Restaurant Leader of the Year
Presented By:
PepsiCo Foodservice
Leadership and Risk Management: Taking Command

Admiral William H. McRaven eloquently draws on his extensive career of 37 years of service as a Navy SEAL. The discussion addresses issues such as U.S. foreign policy, the current geopolitical landscape, leadership during high-stress situations, risk management, teamwork, resilience in the face of adversity, resourcefulness, personal accountability, and the determination to succeed.

Speakers:

Commander of U.S. Special Operations Command (2011-2014) and of U.S. Joint Special Operations Command (2008-2011)

Presented By:
McLane Foodservice
11:15am – 11:45am

Meet & Greet with Admiral William H. McRaven

Presented By:
McLane Foodservice
11:15am – 12:45pm

Networking Lunch

Location: Ballroom Lawn
12:45pm – 1:45pm

Personal Time

1:45pm – 2:30pm

Innovation Forums (choose 1 of 11)

Led by the brightest professionals in foodservice, RLC's innovation forums are packed with hot topics and powerful messages designed to spark new ideas. Connect with the industry's game changers and gain valuable takeaways from the latest and greatest in foodservice innovation. There's something for everyone!

Option 1: Third-party delivery disruption: Take control + protect your brand

SMG has been closely following third-party delivery trends and their impact on the restaurant industry since our first published report in 2017. Join this session for our latest research on what customers care about most + how it’s impacting their behavior, must-know data about top third-party delivery providers, and ways to regain customer loyalty after third-party delivery failures.

Speakers:

President
SMG

Presented By:
Service Management Group
Option 2:
Presented By:
Wisely
Option 3:
Presented By:
ADM Marketing
Option 4: Solving for Supply Chain

The foodservice supply chain offers incredible potential to 'make or break' a restaurant operation's success. Successful concepts utilize their supply chains to create lean end-to-end procurement networks that are scalable, safe, and reliable. Truly effective supply chain management reaches well beyond procurement to create robust data and analytics that can help gauge the strength of a concept and uncover impactful cost savings opportunities.

Hear from skilled Supply Chain Executives including operators, distribution experts and a manufacturer to learn 5 Steps to Supply Chain Success. 

Presented By:
Consolidated Concepts
Option 5:
Presented By:
Nestlé Professional
Option 6:
Presented By:
HotSchedules
Option 7:
Presented By:
ezCater
Option 8:
Presented By:
Norton Creative
Option 9:
Presented By:
Altametrics
Option 10:
Presented By:
PlayerLync
Option 11:
Presented By:
Toast
2:30pm – 3:00pm

Networking Break

3:00pm – 4:30pm

General Session

Women’s Foodservice Forum Introduces its New CEO

Please join us as we welcome the new President & CEO of Women’s Foodservice Forum to Restaurant Leadership Conference. Spend a few minutes with Therese Gearhart to learn more about how her vision for the organization will accelerate the advancement of women leaders in the Foodservice Industry. 

America: A Ten Point Plan for a Return to Civility

For nearly four decades, Dennis Miller has been entertaining audiences across television, film, and on stages throughout the country with his acerbic wit and trademark “rants” on politics and pop culture. Equal parts comedian and social commentator, Dennis’s scathing-yet-playful perspective reminds audiences not to take themselves (or anyone else for that matter) too seriously. In such polarizing times, his pragmatic take on the world is refreshing. The Hollywood Reporter called his most recent special,” Fake News, Real Jokes” an hour of topical, scathing brilliance [. . .] the most cerebral, astute and clever stand-up ever to put mouth to microphone.

Miller’s next initiative is an inventive and humorous presentation—in his own words—“America: A Ten Point Plan for a Return to Civility. A how-to on disagreeing in a more agreeable manner. No sturm und drang, no lecturing, no scolding. Quite simply, a perceptive, tangible approach to sharing the sandbox with each other again.

Speakers:

Five-time Emmy Award-winning Comedian & Political Commentator

4:30pm – 6:00pm

RLC Marketplace

Location: Grand Canyon Ballroom & Foyer

With almost 200 suppliers on display, you're sure to find all the industry-shapers within the RLC Marketplace. It's all about the connections you make and the hands you'll shake here, where suppliers and operators gather to uncover the latest solutions, sample new products and even close deals.

Presented By:
McLane Foodservice
4:30pm – 6:00pm

Happy Hour

It's time for everyone's favorite hour … happy hour! Take a well-deserved break, and mix and mingle among the displays in the Restaurant Product Gallery. With almost 200 suppliers on display, you're sure to find all the industry-shapers within the RLC Marketplace. It's all about the connections you make and the hands you'll shake here, where suppliers and operators gather to uncover the latest solutions, sample new products and even close deals.

Presented By:
HotSchedules
4:30pm – 5:15pm

Meet & Greet with Dennis Miller

Location: In the RLC Marketplace
6:00pm – 10:00pm

Sponsor Tear Down

Location: Grand Canyon Ballroom & Foyer
7:30pm – 8:30pm

Dinner on Your Own

8:30pm – 10:30pm

RLC After Dark

Location: Patio at Twenty6

For the perfect “nightcap” following a busy day of networking, learning and deal-making, meet friends and colleagues on the gorgeous patio at Twenty6. Light refreshments and specialty beverages will complete the festivities - along with you!

Presented By:
ezCater
100+Speakers
2kAttendees