General Sessions
9:30am – 11:00am

General Session

Restaurants’ Virtual Future

Virtual kitchens have become remarkably popular during the pandemic and have the potential to change how the industry develops and creates new concepts and generates returns on investment. This session discusses the economics and operations of virtual kitchens and how they can help operators generate sales and entrepreneurs make money fast. 


Editor-in-Chief | Moderator
Restaurant Business

President & CEO | Panelist
Wow Bao

Founder and CEO
The Culinary Edge and Starbird

3:00pm – 4:30pm

General Session

An Evening with Shaquille O'Neal

Few individuals ever become iconic enough to be known by one name – Shaq. A cultural icon, Shaquille O’Neal is best known for an NBA career spanning nearly two decades and earning him the sport’s highest honors including membership in the NBA Hall of Fame. O’Neal has since pivoted that same discipline into several businesses, including television and media, and even restaurants. As a board member of Papa John’s, he has become the brand’s ambassador and investor in nine locations, in addition to his ownership over several other franchises, including Five Guys, Auntie Anne’s, and Krispy Kreme. Dedicated to overachieving, on and off the court, Shaq joins us to share his story and the lessons he learned along the way.


Member NBA Hall of Fame & 15-Time NBA All Star Player, Media Personality, Entrepreneur and Philanthropist