General Sessions
9:15am – 11:00am

General Session

Grand Prize Drawing

Vice President, Industry Relations & Business Development | Honorary Co-chair
PepsiCo Foodservice

Chief Marketing Officer | Honorary Co-chair

Presented By:
PepsiCo Foodservice
NCR Corporation
Power Panel: Emerging Leaders To Watch

Who is going to lead the top restaurant chains in the future? In its annual Power 20 list, Restaurant Business highlighted those future decision-makers—the emerging leaders well-poised to rise through the ranks of their operations and end up in the c-suite. In today's challenging labor market, these are not only the top examples of all-star employees, but the ones that need to be cultivated and inspired. They'll share what excites them, motivates them and keeps them sticking around plus much more. Their insights will provide a roadmap for finding and growing your company's leaders of tomorrow.


Chief Operating Officer
National Restaurant Association

Regional Vice President Of Operations
Outback Steakhouse

Vice President of Brand
Naf Naf Middle Eastern Grill

Vice President, Media, Digital Marketing and Product Development

President & COO
Zoup! Eatery

The New Restaurant Recession

The restaurant industry is facing dramatic changes in the coming years. The business is saturated in the U.S., with no room to generate additional sales without taking them from existing locations. It faces new competitors in ghost kitchens that promise new economic models that could undercut existing players. And it faces a dramatically changing consumer that has more choices and more information than ever. All of this is putting operators on their heels and changing the very nature of what it means to be a restaurant.

Jonathan Maze, the executive editor of Restaurant Business Magazine, is the author of The Bottom Line blog and its companion newsletter and is the host of the weekly restaurant finance podcast A Deeper Dive. He gives his overview on the future of the restaurant industry, and how operators can combat these changes. 


Restaurant Business