Breakout Sessions

Take a deeper dive into the challenges facing the restaurant industry

Monday, April 10

1:00 pm–2:00 pm

Special Presentation – Technomic Proprietary Research Study

Presented by: MasterCard

Location: Grand Saguaro Ballroom

2:15 pm–3:00 pm

Innovation Forums (choose 1 of 9)

Led by the brightest professionals in foodservice, RLC’s innovation forums are packed with hot topics and powerful messages designed to spark new ideas. Connect with the industry’s game changers and gain valuable takeaways from the latest and greatest in foodservice innovation. There’s something for everyone!

Option 1

Presented by: Buzztime

More Option 2: Driving a Successful Delivery Business

Presented by: Chowly Inc.

Best practices in setting up a revenue focused off premise program.

Brian J. Duncan

Chowly, Inc.

Option 3

Presented by: CPI – Crane Payment Innovations

Option 4

Presented by: Relevant Mobile

More Option 5: Kitchen Safety 101: Improve Labor Costs and Grow Profit

Presented by: Restaurant Technologies

Labor costs are exploding due to regulations, wage spikes and market pressure. Combine that with labor shortage issues and high turnover, and restaurants are entering a stressful time for managing operational costs. Safety is the most overlooked area for improvement: medical costs, lost hours and potential OSHA fines. Restaurant Technologies with DavCo Restaurants and former head of safety for Yum! and Bloomin’ Brands take a look at insights and practical steps to drive down costs, improve employee morale, retention and profits.

Rich Borchers

President & COO
Davco Restaurants

David Eha

Director National Accounts
Restaurant Technologies

Mike Keeler

Former Head of Safety
Yum! Brands and Bloomin' Brands

David Norman

Davco Restaurants

Moderator: David Eha, Director National Accounts, Restaurant Technologies
More Option 6: The Art & Science of Site Selection

Presented by: SiteZeus

Machine Intelligence is well on its way to taking over the work of mundane daily tasks that we dread doing ourselves, whether it be filtering mail for spam in your Gmail account, identifying sales opportunities in Salesforce, searching for gifts or favorite songs on Amazon or Spotify, or driving your car for heaven’s sake.

There is no doubt the majority of our lives and tasks will be 95% automated in the next 15 years by AI. However, there are elements that are still not quantifiable due to lack of measurable data or unpredictability.

One of those key areas that lacks AI matching the level of the consumer world is commercial real estate and how it is selected for a given use and tenant; whether that be for a retailer, healthcare provider, restaurant, bank or even gas station.

In this session we will discuss how new technology and data accessibility is being paired with the “Art” to make smarter, more efficient decisions.

Hannibal Baldwin

Co-Founder & Co-CEO

Steven Roberts

Founder & President
AccSys, Inc.

Moderator: Hannibal Baldwin, Co-Founder & Co-CEO, SiteZeus
Option 7

Presented by: Steritech

Doug Sutton


More Option 8: Big Brands Aren’t Dead, But Mediocre Performance Is

Presented by: TDn2K, parent company of People Report, Black Box Intelligence and White Box Social Intelligence

In today’s competitive environment, many operators are left asking “is it me or the market?” and “what does best in class performance actually look like today?” In this interactive session, we will walk through what is working and what is not when it comes to successful restaurant operations performance. What is the performance of the best versus the rest? We will address sales, traffic, workforce and social indicators that are proving to correlate with winning results in the marketplace.

Wally Doolin

Chairman & Founder

Melissa Doolin-Koehne

Executive Director of Business Development

More Option 9: Technology Trends That Elevate Your Restaurant Design and Overall Brand Experience

Presented by: Visual Graphic Systems, Inc.

As expert storytellers we not only focus on décor, but also a customer’s journey through both your interior and exterior spaces, considering all elements that create mood and “theater.” Enhance this journey with the integration of technology, creating a truly sensory experience – including ambient lighting, interactive Virtual Brand Ambassadors, mobile order pickup lockers, and “living” social walls. Informative and invaluable for Fast Casual, Quick Service and Casual Dining restaurants alike.

Patrick Benasillo

President | Executive Vice President
Studio D Creative | Visual Graphic Systems, Inc.